Member Insured Sales Agent

• This position is fully remote, but candidates MUST RESIDE in one of the following states: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, OK or SD

• Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years

• Leads are provided

• Monthly and Quarterly bonus potential

• Computer equipment provided by AAA Club Alliance

AAA Total Rewards Package includes:

• The starting base compensation for this position is $15.78 to $30.26 hourly.  The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

• 3+ weeks of Paid Time Off

• 8 Paid Holidays

• 401(k) plan with employer match up to 7%

• Medical, Dental, Vision and Prescription coverage

• FREE AAA membership (inclusive of product & service discounts) 

• FREE Life Insurance

• An in-house virtual training program

The ideal candidate will have: 

• High school diploma or equivalent

• 3+ years of sales experience

• 1+ years of call center experience preferred

• Active Property and Casualty license

• Schedule Requirements: Mon – Fri, 9:00am to 6:00pm EST, optional Saturday hours for over time (9:00am to 2:00pm EST)

The primary duties of the Member Insured Sales Agent are to:

• Perform outbound dials based on provided lead lists, consisting of targeted customers and members who have a high propensity to buy to meet new business goals.

• Complete sales of insurance products by qualifying applicants, following leads, soliciting business, counselling customers concerning coverage and/or policy changes, quoting insurance rates, and accurately completing new insurance applications.

• Coordinate new lead distribution with management and other associates. Including all account detail.  Maintain lead distribution log.

• Provide comprehensive and detailed insurance reviews to members, potential new clients and existing clients.  Service includes insurance coverage review, quotes, and accuracy in rating to ensure client’s needs are met.

• Execute and facilitate Insured’s service requests when appropriate based on the team’s objective of first call resolution.

• Maintain current underwriting and marketing information by carrier to ensure compliance standards.

• Anticipate and execute on account rounding and cross-selling opportunities.  Sell new memberships and other AAA products to support the club’s goal of highly engaged member insureds. 

• Provide coverage and support for all incoming phone calls and be accountable for performance expectations for outbound call volume.  

• Protect and maintain account files and department records in accordance with the company and insurance carrier regulatory compliance requirements.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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