Back-End Engineer- Ticket Management

About Elevate

Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.

Our team of 200+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.

Where you come in

Elevate is embarking on an exciting transformation journey from a non-tech company to a

product-led organization where our technology will become a primary revenue driver. This is a rare

opportunity to help shape the future of our engineering culture, practices, and products.

As one of our first in-house engineering hires, you'll work directly with our Head of Engineering to

enhance and evolve our existing Ticket Management platform. This platform is already operational

and selling thousands of tickets daily, powering our ticketing business and enabling clients to

maximize revenue through intelligent pricing, distribution, and sales analytics. You'll focus on

building robust, scalable backend services and APIs that power our ticket distribution, pricing, and

marketplace integrations.

What You'll Bring

• Backend Engineering Expertise: 5 years of experience building scalable,
  
  

high-performance backend systems and APIs

• Python Proficiency: Strong experience with Python and web frameworks like FastAPI,
  
  

Flask, or similar technologies

• API Design Skills: Experience designing intuitive, well-documented, and performant
  
  

RESTful APIs

• Cloud Native Development: Experience building applications on AWS using services like
  
  

Lambda, ECS, API Gateway, SQS, and Aurora PostgreSQL

• Database Knowledge: Proficiency with both relational PostgreSQL and NoSQL database
  
  

systems

• Integration Experience: Track record of building and maintaining integrations with external
  
  

APIs and services

• System Design: Ability to design resilient, scalable architectures that can evolve with
  
  

changing business needs

• Product Engineering Mindset: Understanding that technology exists to solve customer
  
  

problems and create business value

• Problem-Solving Approach: You start with understanding the problem deeply before
  
  

jumping to solutions

• Experimentation Mindset: You value learning through rapid experimentation and embrace
  
  

a "progress over perfection" approach

• Outcome Orientation: You measure success by business impact and customer
  
  

satisfaction, not just by features shipped

• Communication Skills: Ability to clearly articulate technical concepts to both technical and
  
  

non-technical stakeholders

• Agency Experience: Experience working effectively with development agency partners is a
  
  

plus

• Ticketing Experience: Background in ticketing systems, secondary marketplaces, or
  
  

similar transactional systems is a plus

How You'll Make An Impact

• Build Scalable Services: Design and implement backend services that enable reliable
  
  

ticket distribution, pricing, and marketplace integrations

• Develop API Platform: Create a robust API layer that powers both our frontend applications
  
  

and external integrations

• Optimize Performance: Continuously improve system performance, reliability, and
  
  

scalability as transaction volumes grow

• Establish Technical Standards: Help define coding standards, architecture patterns, and
  
  

development practices for backend systems

• Integrate with Marketplaces: Build and maintain integrations with secondary marketplaces
  
  

like Ticketmaster, SeatGeek, StubHub, and others

• Enable Data-Driven Decisions: Implement instrumentation and monitoring to provide
  
  

insights into system performance and user behavior

• Solve Real Customer Problems: Work directly with product managers and stakeholders to
  
  

understand problems and validate technical solutions

• Collaborate Across Teams: Partner with frontend engineers, product managers, and
  
  

agency teams to deliver cohesive solutions

Your Journey: First 90 Days

First 30 Days

• Deep dive into our existing backend architecture, API patterns, and infrastructure
• Build relationships with key stakeholders and agency partners
• Start contributing code to understand our systems more deeply
• Work with our Head of Engineering to develop your personal roadmap for impact
  
  

Days 31-60

• Lead a significant backend service implementation or enhancement
• Design and implement API improvements that enable new product capabilities
• Begin establishing patterns for API development, documentation, and testing
  
  

Days 61-90

• Represent the backend engineering perspective in cross-functional planning meetings
• Drive technical decision-making for upcoming backend features
• Contribute to our engineering roadmap for scaling our systems and improving reliability
  
  

Why This Role Matters Now

• Ground Floor Opportunity: Be part of the founding engineering team that shapes Elevate's
  
  

technical future

• Product-Led Transformation: Drive the shift to a product-led organization following the
  
  

playbook of companies like Spotify, Airbnb, and Stripe

• Direct Mentorship: Work directly with our Head of Engineering to grow your technical and
  
  

leadership skills

• Significant Impact: Your work will directly influence millions in ticket revenue for our clients
• Autonomy and Ownership: Lead with significant autonomy while owning outcomes, not
  
  

just outputs

The Technology You'll Work With

Our Backend Stack Includes

• Core Technologies: Python, FastAPI, Flask
• Infrastructure: AWS Lambda, ECS, API Gateway, Aurora PostgreSQL, SQS
• Data Processing: AWS Glue, Redshift
• Development Practices: Microservices architecture, CI/CD, Infrastructure as Code
  
  

Our Product Engineering Principles

• Customer Obsession: We start with the customer and work backward. We don't build
  
  

features; we solve customer and business problems.

• Ownership: Teams own outcomes, not just outputs. Success means business impact and
  
  

customer delight, not shipping on schedule.

• Simplicity: We choose architectural and product simplicity over complexity. Complex
  
  

solutions are harder to maintain, evolve, and explain.

• Data-Driven Decisions: We measure what matters and use data to guide our product
  
  

development and business decisions.

• Rapid Learning: We implement quick feedback loops, focus on learning through
  
  

experimentation, and value progress over perfection.

• Transparency: We invite visibility and are transparent with where we're spending our time.
  
  

We're looking for engineers who want to do the best work of their careers while transforming how

the sports and entertainment industry operates. At Elevate, you'll have the freedom to solve

meaningful problems, the support to grow as a leader, and the satisfaction of seeing your work

impact millions of fans. If you're ready to help shape our product-led future, we'd love to connect.

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.