Automation Architect

Are you ready to make an impact? Join Integris, where integrity meets innovation! Be part of a team that’s redefining IT services by leading with “People First”.

Integris is a leading IT solutions provider, offering high-touch services that clients love. Our team of highly experienced local professionals delivers best-in-class solutions, including dedicated vCIOs, specialized security and compliance advisory services, and a 24/7 help desk. As we rapidly expand across the country, both organically and through partnerships with like-minded managed IT service providers (MSPs), we remain committed to identifying the best talent available to play a crucial role in transforming IT services for our clients.

Job Summary

The Automation Architect designs, implements, and optimizes automation strategies across our organization's IT infrastructure and business processes. The Automation Architect will collaborate with cross-functional teams to automate manual workflows, streamline business operations, and improve efficiency through intelligent automation tools. This role requires expertise in process automation, architectural design, and hands-on experience with automation tools and platforms.

Job Responsibilities

• Develop and define the overall automation strategy and architecture for the organization, ensuring alignment with business goals.
• Work closely with stakeholders to understand their requirements, identify automation opportunities, and create workflows for automating business processes.
• Evaluate, select, and recommend automation tools and platforms (such as RPA, workflow automation, AI/ML automation, etc.) that best fit the business needs.
• Design scalable and reusable automation solutions that can be deployed across the enterprise, ensuring seamless integration with existing systems and platforms.
• Continuously assess and optimize automated workflows to improve efficiency, reduce manual efforts, and minimize operational costs
• Partner with development teams, the product owner, business intelligence teams, technology teams, and business stakeholders to ensure successful automation delivery and integration.
• Establish governance frameworks for automation, ensuring adherence to best practices, security, compliance, and maintainability.
• Develop monitoring and reporting systems in conjunction with the business intelligence team and finance to measure the success of automation initiatives and identify areas for improvement.
• Stay abreast of emerging technologies, trends, and best practices in automation, and introduce innovative solutions to the organization.
• Documentation: Document automation processes, standards, and best practices for both development and operational teams.

Job Qualifications

Education/Certification Requirements:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field -OR- equivalent experience.

Experience Requirements:

• 5+ years of experience in automation, process optimization, or related fields.
• At least 5 years of experience in the MSP industry.
• Strong technical background with expertise in various technologies related to the MSP industry
• Proven experience with automation tools (e.g., RPA platforms like Rewst, PIA, or ConnectWise Atomate; workflow tools like Zapier or Microsoft Power Automate).
• Strong understanding of software development, scripting, and coding languages (e.g., Python, Java, or scripting languages like Bash or PowerShell).
• Experience with cloud platforms and automating cloud infrastructure, specifically within Azure but familiar with AWS and Google Cloud
• Experience in Agile methodologies and software development lifecycle management
• Strong understanding of AI/ML technologies and how they can be used to automate decision-making processes
• Process Mapping and analysis skills to identify automation potential.
• Experience with AI-based automation tools and robotic process automation (RPA) (Preferred)
• Knowledge of business process re-engineering (BPR) and Lean/Six Sigma methodologies. (Preferred)
• Familiarity with ITIL processes and service management practices. (Preferred)

At Integris, we value our team members and offer comprehensive benefits, including:

• Medical, Dental, and Vision Insurance
• 401K Retirement Plan
• Minimum 4 Weeks of Paid Time Off (PTO)
• Birthday PTO
• Paid Holidays
• Paid Time Off for Volunteering
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Supplemental Insurance
• Employee Assistance Program

Join us in shaping the future of IT services while making a positive impact on our clients and communities.

Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.