eDiscovery Associate, Legal Holds

Job Description

UnitedLex is excited to hire an eDiscovery Associate to support the Legal Hold Team of a multinational client! The Associate will support system, analytical, and business process execution for both Legal Hold (LH) and eDiscovery Information Governance (IG) programs. Specific responsibilities include data analysis and generating custom reports; system testing and validation; developing, coordinating, and executing legal hold processes; and maintaining documentation. The position involves routine engagement with eDiscovery Leadership, attorneys, paralegals, records management professionals, external contractors, vendors, and information technology associates.

This is a remote position, and we welcome applicants from throughout the United States. See "About Us" for more information about our corporate philosophy, perks, and benefits!

Key Responsibilities

• Support execution and continuous program improvement of LH and IG program activities and processes in a manner that emphasizes a client-centric approach and maintains the privileged and confidential nature of processes, documentation and communications.
• Review and respond to custodial, records manager, and case team legal hold inquiries; perform legal hold keyword searches and report results to eDiscovery team members
• Research and compile data analyses, support team in development of legal hold distribution lists, and support reporting and updates to a custom reporting module
• Identify, report, troubleshoot, and provide support to Manager, eDiscovery Legal Hold of resolution of Legal Hold System performance and/or data issues, as necessary
• Prepare materials and assist Manager, eDiscovery Legal Hold in driving vendor meetings (resolve system issue tickets, business reviews, reporting on operational vendor performance) and recommend system enhancements from a system user perspective
• Support UAT (User Acceptance Testing) for system implementations or updates to existing systems; support UAT script testing and propose enhancements and summarize findings for eDiscovery Manager, Legal Hold Operations
• Partner with eDiscovery Manager, Legal Hold and IT to perform quality control for legal hold system data integrations and to evaluate and develop new capabilities in support of the legal hold program
• Execute internal recurring processes, including activities to support reminders and updates to legal hold notices and system owner notifications, timely escalate issues to eDiscovery Manager, Legal Hold.
• Support maintenance and enhancement of existing Legal Hold and Information Governance program documentation
• Develop new Legal Hold processes and documentation, review and implement with eDiscovery Manager, Legal Hold Operations
• Support identifying non-custodial data sources (NCDS) for related matters with legal hold(s)
• Prepare and deliver presentations that include custom data analysis, graphs, charts, and other methods to summarize and present data
• Analyze data, and generate custom reports using MS Excel to report, leverage data learnings to propose operational solutions for management
• Design and implement process efficiencies via automation and available technologies (Microsoft Flow/Automate, Excel macros/VBA, Excel formulas, etc.)
• Maintain company confidentiality including confidentiality of company processes & protocols
  
  

Qualifications

• A minimum of a Bachelor’s Degree is required; preferably with an emphasis on business, legal, and/or Information Technology.
• A minimum of 1 years’ experience working within a corporate law department, law firm, legal hold software or litigation technology company, or within a corporate setting involving application(s) is preferred.
• Requires strong data analytics experience to successfully organize, analyze, and interpret data to identify opportunities and influence business operations.
• Proficiency in Microsoft Office applications such as Word, PowerPoint, SharePoint, and Excel, including knowledge of utilizing Pivot Tables, writing/managing formulas, and understanding of macros/VBA is required.
• Experience in any reporting tools like Tableau, Cognos, etc. is required.
• User Acceptance Testing (UAT) experience is a plus.
• The ability to readily adapt to new technologies and processes is required.
• Experience in creating and making presentations (including summarizing large data analysis) is preferred.
• Must be a solution-oriented professional with a focus on collaboration; must utilize positive communication and employ diplomatic client facing skills.
• Organizational, project management, and written and oral communication skills are required.
• Must be able to work in a highly matrixed environment
  
  

About Us

UnitedLex is a data and professional services company delivering outcomes that create value and competitive advantages for legal and business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity.

Join Our Team!

True to our founding goals, we overwhelmingly hire with a “Remote First” philosophy, maintaining the infrastructure to foster the success of remote employees no matter their location.

UnitedLex believes in a healthy work-life balance and is committed to creating a flexible, results-based environment. In addition to our core benefits (medical, dental, and vision), we offer generous time off policies, 401(k) and Roth 401(k) options including company match, paid parental leave, company-paid short- and long-term disability, company-paid life insurance, as well as an EAP plan that covers employees and household members. Our suite of employee-friendly benefits is evolving annually to meet the needs of our flexible workforce.

Salary Range

The salary range for this role reflects the range of factors that inform case-by-case compensation decisions including education, experience, training, licensure, certification, and geography as well as the business and organizational needs specific to the role. Compensation ranges may be broad, reflecting flexibility within the budget and title to consider candidates of varied experience. A reasonable estimate of the current compensation range for this role is $50,000 to $53,000. Select roles are additionally eligible for Incentive Compensation in the form of our Annual Performance Bonus Program.