Offer summary

Qualifications:

At least 2 years of experience in customer service., Exposure to inbound and outbound calling., Experience in the property market or maintenance services industry., Excellent communication skills and familiarity with CRM tools..

Key responsabilities:

Handle booking inquiries via email and phone.

Call and email tenants to arrange appointments.

Process bookings according to company policies and procedures.

Communicate with tenants, property managers, and field staff while achieving KPI goals.

Job description

This is a 6-month contract with possibility of extension.

Schedule: Monday – Friday (6:00 AM - 3:00 PM PHT)

What are we looking for?

Skills Required:

At least 2 years experience in customer service
Exposure in inbound and outbound calling
Experience working in property market or maintenance services industry
Excellent communication skills
Experience with CRM tools

What will you do?

Handling booking enquiries via email and phone- Inbound
Calling and emailing tenants to arrange appointments- Outbound
Processing bookings using operating systems in accordance with policies and procedures
Communicating with tenant’s, property managers and field staff
Achieving KPI goals
Working and communicating with different departments within the company
Updating job notes and capturing relevant information pertaining that a job

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a Victorian owned and operated business that specializes in rental property services. They offer safety checks for electrical, gas, and smoke alarms, as well as maintenance and repairs for electrical and plumbing systems. They also provide heating and cooling services. Their team is committed to providing high-quality service and technical expertise in compliance with the Residential Tenancies Act/Regulations.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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