Director, Product Design

What We Care About

One Team: We don't think of ourselves as "Product Managers", "Engineers", "Data Analysts", or "Product Designers". Beyond denoting skill sets and areas of expertise, we don't think departments matter. We'd rather align ourselves to the goals we're working to achieve and make sure we have the necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people with the right context, in the right rooms(Zooms) to solve problems holistically.

We question everything and are precious about nothing: Ideas can and should come from anywhere, and we aren't tied to our own. We are not the exclusive purveyors of great ideas. We proactively source inputs from all directions. We talk to our customers regularly and are quick to change course if we know there's a better or more impactful way to deliver value.

We consider the customer journey in all of our decisions: We understand that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to holistically articulate impact and advocate for prioritization.

We Execute For Impact: When we stick the landing, we have the opportunity to impact small business owners across the country. Our continued growth is directly correlated to the outsized value we produce for our busy customers.

We De-risk Assumptions: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. We constantly ask ourselves, "What's the most important thing I should be working on right now? How do I confirm or reject that assumption as fast as possible?". We rarely have timelines/deadlines and constantly take in new information and adjust our priorities accordingly. We don't expect to be perfect the first time, but by de-risking assumptions and remaining customer-focused, we tend to be pretty on target.

The Role

We are searching for a Director, Product Design to lead the strategic vision for design, ensuring alignment with business objectives and user needs to create innovative, market-leading experiences. In this role, you will champion design excellence across the product lifecycle, refining processes to enhance efficiency, and collaborate with cross-functional teams to translate business solutions into intuitive, user-centric designs. As a key leader, you will lead a team of talented product designers (staffed 1:1 with PMs) to elevate the quality, clarity, and impact of our mobile-first experience.

This is a leadership role at a pivotal moment in our company and the industry’s future. CompanyCam is scaling quickly, the product is evolving fast, and the expectations of our users are rising. As AI transforms how work happens in the field, we have a rare opportunity to redefine what great looks like in B2B SaaS, and design will be at the center of that evolution. We’re looking for a design leader who’s excited by that future, ready to help shape it, and eager to raise the bar across every touchpoint of our product.

Location: Candidates must permanently and currently reside in the United States. Employees are not required to work in the office or relocate to Lincoln, Nebraska, for this opportunity, but occasional travel to HQ will be required.

How You'll Make an Impact

• Define and advocate for a forward-thinking design strategy that aligns with business objectives, leveraging market insights and user research.
• Ensure deep user insights and usability best practices shape every aspect of product development, creating market-leading and delightful experiences.
• Oversee the entire design lifecycle, ensuring products are intuitive, engaging, and visually compelling while maintaining high design standards.
• Develop and refine processes that enhance efficiency and consistency, reinforcing quality and innovation across all projects.
• Bridge design, product management, engineering, and marketing to translate business challenges into elegant, user-centric solutions.
• Manage, mentor, and cultivate a high-performing design team, fostering creativity, accountability, and a culture of continuous improvement.

What You’ll Bring

• 5-7+ years of experience in leading design for complex B2B or B2C SaaS products or platforms.
• 5+ years of experience managing and scaling design teams (10-20+ designers)
• Strong cross-functional collaboration skills; establishes strong partnerships with Product, Engineering and GTM teams.
• Data-driven decision making; experience leveraging user research, A/B testing, and data analytics to influence design and product roadmaps.
• Design system development; experience leading the creation and evolution of design systems across multiple teams.
• Ability to communicate with C-suite executives and investors, justifying design decisions with business impact.
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.
• Familiarity with or prior experience suing the set of practices outlined in Continuous Discovery Habits by Teresa Torres.
• Experience designing consumer-facing products.
• Demonstrated comfort with AI technologies and tools, with the ability to thoughtfully integrate AI into the design process to enhance user experiences and team efficiency.

Bonus points if you have

• Experience driving a design vision at a fast-scaling startup or through major growth phases.
• Background in AI/ML-powered design, voice interfaces.
• Past work at FAANG, top-tier SaaS (e.g., Figma, Stripe, Shopify, Notion, Atlassian), or a high-growth startup.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary for this role is $183,000 - $235,000 per year and is based on experience. We also offer meaningful equity and other benefits.

We pride ourselves on celebrating everyone. CompanyCam is an equal-opportunity employer actively working on creating an inclusive work environment where everyone can thrive. Are you reading this and wondering if you meet every requirement? Studies show that workplace minorities, such as women and people of color, are less likely than other applicants to apply for a job when they don’t meet every single requirement. Even if your experience doesn’t perfectly align, we encourage you to apply. We’re interested in hiring passionate, hard-working people—not checking boxes.

For any accommodations or adjustments to complete the online application or to participate in the interview process, please email jobs@companycam.com and we’ll respond to your email promptly. Do not include any medical or health information in your email.