Offer summary

Qualifications:

Minimum 5 years of experience in Data Science, specifically in ML/AI projects., Strong knowledge in designing end-to-end services and solving complex data problems independently., Proficient in decision-making regarding tech stack and architectural components., Ability to plan complex projects and manage stakeholder communication effectively..

Key responsabilities:

Design, develop, and implement voice bot solutions using the platform.

Collaborate with cross-functional teams to define voice interaction flows and user experiences.

Conduct testing and quality assurance to ensure performance standards of the voice bot.

Monitor user interactions to identify areas for improvement and enhance the overall user experience.

Job description

Knowit is a leading Nordic IT consultancy firm, dedicated to helping our clients achieve their business goals through advanced technological solutions. With over 4,500 professionals across various business areas, we specialize in software development, IT consulting, and digital transformation, all aimed at creating sustainable futures. Knowit is listed on the Stockholm Stock Exchange and operates in 21 countries, providing cutting-edge solutions and exceptional client service.

For our project we are looking for an experienced Data Scientist with deep knowledge in ML/AI that can translate larger problems into tractable pieces and troubleshoot entire product issues. The person should handle large E2E cross-cutting problems, arrive at multiple solutions, and pick the sustainable one, as well as create common reusable components, identyfy issues across codebase, and ensure comprehensive testing.

Key responsibilities:
Design, develop, and implement agentic voice bot solutions using the platform;
Collaborate with cross-functional teams to define voice interaction flows and user experiences;
Optimize voice recognition by selection of best-in-class models e.g. from Azure Cognitive Services or other suppliers;
Conduct testing and quality assurance to ensure the voice bot meets performance standards;
Monitor and analyze user interactions to identify areas for improvement and enhancement;
Simplify interaction flows through the implementation of Conversational AI including the implementation of success metrics e.g. automated contacts;
Enable steering of interactions and proper reporting (bot vs. inhouse vs. external partners);
Collaborate with other teams within Tech and Business departments to align voice flows and systems requirements with organizational needs and consider NFRs and best practices.

Requirements:

Minimum 5 years of experience;
Knowledge how to design end-to-end services, engage in long-term design thinking, and model very complex data problems independently;
Decision making skill for tech stack and architectural components, evangelizes platform building;
Necessary skills to plan complex projects, own stakeholder communication, and ensure E2E delivery;
Experience in ML/AI projects.

What can we offer:

B2B business contract;
Possibility to work from the office (Warsaw, Łódź, Bydgoszcz), hybrid, or remotely - depending on your capabilities and preferences;
Flexible working hours - you can start your day between 7 and 10;
Organizational culture based on knowledge sharing and feedback;
Opportunity to develop your skills - language training, technical training, soft skills, subsidies for certifications, participation in conferences on preferential terms;
Possibility to acquire our benefits on preferential conditions;
Necessary equipment for cooperation.

Required profile