OEM Technical Sales Specialist – Thermal Spray & Welding (Western Canada)

Who We Are:

Castolin Eutectic is a global wear management solution provider that helps redefine the life cycle with wear management service centers worldwide. For over 100 years, Castolin Eutectic has been considered at the forefront of supplying value-added surface protection products and solutions to the marketplace. Our wear management specialists aim to provide technically advanced solutions to the ever-evolving global industry regardless of the wear mechanism.

Opportunity!

We are seeking a OEM Specialist to join our growing team.

• Do you thrive in an entrepreneurial environment with leading-edge industrial wear protection technology?

• Are you passionate about identifying and addressing market needs?

• Do you enjoy building strong client relationships and driving business growth?

If so, we want to hear from you!

Position Overview:

As an OEM Specialist, you bring advanced technical knowledge and practical experience in welding and thermal spray technologies, enabling you to provide high-value products and solutions tailored to the needs of OEM clients.

What You’ll Do

• Identify and pursue new OEM customers.

• Create and execute strategic sales plans to grow new and existing accounts.

• Build strong, trusted relationships with OEM customers and key stakeholders.

• Provide technical guidance to help end-users reduce wear and equipment failure.

• Collaborate with technical and product teams to align solutions with customer needs.

• Offer hands-on technical support and troubleshooting.

• Understand, assess, and validate customer needs proactively.

• Resolve customer issues and manage escalations quickly and effectively.

• Negotiate deals and manage key account relationships.

• Meet sales targets and support strategic growth goals.

• Forecast and track key account metrics.

• Travel to customer sites (50%–70%).

Administrative Duties:

• Contribute to the development of a Strategic Growth Plan aligned with the company’s vision and objectives.

• Identify and communicate critical business issues, collaborating with internal teams to resolve them.

• Represent the company at trade shows, conferences, and industry events.

• Keep documentation updated in CRM and submit weekly expense reports.

• Perform additional duties as required.

Qualifications and Experience:

• Education: Engineering degree in Materials or Mechanical Engineering.

• Experience: 5-10 years of relevant industrial sales experience in wear services or related industries.

• Industry Knowledge: Strong understanding of thermal spray solutions and wear management solutions used in heavy industries.

Skills and Abilities:

• Advanced technical knowledge

• Hunter mentality with cold-calling experience.

• Knowledge of key industry clients and their market position.

• Mechanical aptitude and basic print reading skills.

• Proficiency with Microsoft Office Suite.

• Strong consultative communication skills.

• Self-motivated, detail-oriented, and organized with effective time management.

Physical Requirements:

• Ability to travel up to 50-70%.

What We Offer:

Castolin Eutectic provides a competitive compensation program along with a generous benefits package, including:

• Medical and Dental Benefits

• Short-Term and Long-Term Disability

• Life Insurance

• Health Spending Account (HSA)

• Employee Assistance Program (EAP)

• Telemedicine Services

• RRSP Plan

• Employee Bonus Plan

Additional Information:

The successful candidate must live close to the work location and hold a valid work permit.