Offer summary

Qualifications:

Sound understanding of eSIM technology and telecommunications network technologies., Minimum of 5 years relevant experience in the mobile telco industry., Excellent English communication skills, both written and spoken., Experience negotiating wholesale agreements with mobile network operators..

Key responsabilities:

Represent Airalo as the interface to mobile network partners globally.

Negotiate terms and conditions of wholesale and reseller contracts.

Monitor and assure network quality provided by partners.

Prepare the rollout of new markets and integrate foreign mobile networks with Airalo's systems.

Job description

About Airalo

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.

About you

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About the Role

Position: Full-time / Employee

Location: Remote-first

Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

As a Wholesales & Networks Manager at Airalo you will be responsible for expanding into new partner networks across the globe as well as permanently improve the rates, services and quality of our existing partner networks. You are someone who is obsessed with providing the best rate possible (without compromising network quality) to global travellers in need of a reliable data connection when leaving their home network.

Responsibilities include, but not limited to:

Represent Airalo as the ideal interface to mobile network partners on a global level

Add & improve network partnerships

Negotiate terms and conditions of wholesales and reseller contracts with host mobile network operators

Manage and assure regulatory compliance requirements for all our local markets and provide information to product management

Monitor and assure network quality is provided by our partners

Define and run traffic, sales and monetary analytics

Develop methods to assure unifications of conditions and agreements

Prepare the rollout of new markets

Connect and integrate foreign mobile networks with Airalo’s OSS and BSS platform

Perform escalations in case of network quality issues and availabilities

Define and perform reconciliation processes

Must Haves

Sound understanding of eSIM technology and use cases

Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS

Understanding different Mobile Services as MOC/MTC, SM-MO, SM-MT, Data, Roaming, International Calling

Understanding different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA and 5 G SA and how it influences customer experiences

Ideally having served on the management team of an MVNO or MVNA respectively with hands on mentality

Having at least negotiated two different wholesales agreements on behalf or with MVNOs with Host Mobile Network operators

Deep knowledge of subscriber life cycles with mobile services

Understanding the regulatory requirements on providing mobile services

Be familiar with KYC processes for mobile subscriptions

Excellent English skills; in writing, speaking and reading – business fluent

5 years minimum relevant experience in the mobile telco industry

Good to Haves:

Good to haves:

Master Studies and/or MBA highly preferred

Clear communication skills

International working experience is highly preferred

Pro-activeness and Management skills in international environments

If you are interested in this position, please apply via the link.

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.

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