Team Manager, IT

Company :

Job Description : 

JOB SUMMARY

This job manages activities of various IT personnel.  Makes decisions on personnel actions (promotions, hiring, terminations, etc.)  Develops talent, addresses demand and capacity resource management, mentors and cultivates capabilities of staff, planning and coordination of work, and managing performance.  Responsible for the oversight of the daily operations of a software development and testing team.  Fosters a trusting relationship with customers and is responsible for meeting business unit goals.  Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the environment.

ESSENTIAL RESPONSIBILITIES

1.    Provides subject-matter direction and guidance to lower-level staff

• Trains, develops, and mentors staff
• Assigns, monitors, and reviews progress and accuracy of work
• Provides technical leadership in first-line resolution of complex technical problems

2.    Provides Staff Management oversight 

• Hires, promotes, separates or makes recommendations regarding same
• Conducts performance reviews and assesses, manages performance   
• Engages in skills assessments and promotes professional development of staff
• Assigns tasks, schedules work and establishes priorities 

3.    Adheres to Departmental budgeting and fiscal responsibilities

• Oversees process for recording hours
• Schedules work and assignments to maximize appropriate use of resources 
• Optimizes the utilization of resources by applying appropriate concepts, technologies and workflows

4.    Provides deep expertise in assigning and overseeing work of staff.

• Visualizes, articulates, and solves moderately complex problems/issues
• Communicates effectively with all levels of the organization
• Connects strategy to employee’s job responsibility
• Participates, as necessary, in training and development to remain current in field(s) of expertise.

5.    Actively participates in project teams

•  Manages and tracks project details

6.    Promotes continuous improvement of processes and delivery of results within assigned unit/area.

• Ensure compliance with corporate [and industry?] standards, policies and regulations (SOX, SSP, DIACAP, PHPLC, etc.)

7.    Provides leadership during periods of transition as the organization changes to respond to business opportunities/challenges, new technologies, legislation and other environmental factors

8.    Other duties as assigned or requested.

EDUCATION
Required

• Bachelor’s Degree in Computer Science, Information Science or closely related discipline 

Substitutions

• None

Preferred

• Master’s Degree

EXPERIENCE

Required

• 3 years of experience as a developer
• Experience with Project Management tools
• Experience with databases
• Experience with multiple coding languages

Preferred

• Experience working in the healthtech industry
• Experience in coaching, mentoring, and developing team members
• Experience with UX design principles

LICENSES or CERTIFICATIONS

Required

• Certification such as JAVA Developer,  DB2 Certification, Cognos Certification 

Preferred

• None

SKILLS

• Working knowledge of reporting software 
• Proficient knowledge of end-user personal computing skills
• Proficient PC skills and knowledge on files and folders.
• Proficient analytical skills and problem solving abilities.
• Strong interpersonal skills to manage employees and interact appropriately with senior management, internal clients, and external customers                     
• Ability to adapt to change, multi-task, meet multiple deadlines, collaborate, lead others, work on a regular and timely basis and work irregular hours, holidays and weekends

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Never

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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