Sales Manager, Program Consultant Team

LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster.

We're a diverse team of experts who focus on tipping point skills like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! Learn more about us here!

---------------------------------------------------------------------------------------------

Sales Manager, Program Consulting Team

LifeLabs Learning is seeking a data-driven and experienced Sales Manager to join our team. This role oversees a team of sales consultants focused on exceeding revenue targets through new client acquisition. As Sales Manager, you’ll leverage our cutting edge sales tech stack to optimize inbound lead close rates by ensuring the sales team conducts high quality sales discovery meetings and follow up solution design calls. You will establish sales excellence (development) sessions to continually improve skills and track consultant development and success. You will help consultants build their annual and monthly sales plans and establish prospecting cadences to set up appointments, grow skills and pipeline. You’ll work closely with cross-functional partners in marketing, product, and client experience to develop lead generation, appointment setting strategies and account based marketing promotion plans to ensure we grow the opportunity pipeline. You’ll work with other sales leaders to set the vision and cadence for sales operations, owning time forecasting, performance metrics, and pipeline hygiene to ensure a high-functioning, data-informed sales engine.

You will lead a team of dynamic Sales Consultants (Account Executives) who are passionate about driving growth and building lasting client relationships. In this role, you’ll oversee a team responsible for fueling revenue through new client acquisition and account expansion. You’ll serve as both a strategic partner and hands-on coach, ensuring your team consistently exceeds goals while strengthening their prospecting and selling capabilities and fostering a culture of curiosity, playfulness, and continuous improvement.

The ideal candidate brings at least 3 years of client-facing sales management experience. Sales experience in Education, EdTech is a plus. This role requires up to 20% travel to support team and client events, with as much notice provided as possible.

The deets:

• Start date: ASAP

• Location: Remote (can be based anywhere in the U.S.)

• Employment Type: Full-time

• Starting Salary: $120K starting base salary; you will also be part of a sales manager incentive plan.

  • The on-target earnings (OTE) for this role are $200K, based on achieving performance goals.

• Long-Term Incentive Plan: As part of your compensation package, you will be eligible to participate in the company's Long-Term Incentive Plan (LTIP). Your equity grant will be commensurate with the Expert band of this role. 

• Benefits: medical, dental, and vision insurance; flexible vacation policy, 11 federal holidays, 2 LifeLabs holidays, Kind Fridays, CLean Break (Paid Time Off benefit during the last week of the year), 401K match, team profit share, 4 Learning Days, dedicated peer coach, ongoing training, biannual team retreats, and more!

What You’ll Do:

• Revenue & Business Growth

  • Lead the team to meet or exceed sales targets for new business.

  • Own short- and long-term sales planning to align with company revenue goals.

  • Identify and develop strategies for lead generation, prospecting, new market segments, verticals, or client personas.

• Strategic Leadership & Vision

  • Continuously improve the team’s sales approach and align execution to company goals.

  • Develop and refine systems for time and territory management, lead distribution, and opportunity prioritization.

  • Evaluate and evolve appointment setting and go-to-market approach as needed to improve outcomes.

• Team Development & Coaching

  • Provide regular 1:1 coaching to support skill-building in areas like prospecting, objection handling, pipeline management, and storytelling.

  • Facilitate knowledge sharing across the team (e.g., call reviews, templates, success stories).

  • Create onboarding, ramp-up, and progression plans for new and tenured reps.

• Cross-Functional Collaboration

  • Partner with marketing to develop and iterate on campaigns, events, and content that generate qualified leads and drive brand awareness.

  • Work with product and client experience teams to share customer insights and inform improvements

  • Support alignment across departments to ensure a unified customer experience.

• Operational Excellence

  • Ensure accurate, timely pipeline management and forecasting using CRM tools.

  • Maintain rigor around data entry, opportunity stages, and close date accuracy.

  • Monitor and report on key performance metrics; recommend improvements based on trends.

• Performance Management

  • Set, communicate, and monitor clear KPIs tied to activities (e.g., calls, meetings), conversions (e.g., SQL to close), and outcomes (e.g., revenue).

  • Address underperformance through coaching plans and feedback loops.
    Celebrate and scale strong performance through recognition and development opportunities.

• External Presence & Client Relationships

  • Serve as a public-facing representative of LifeLabs Learning at key client events, conferences, and panels.

  • Cultivate executive-level relationships with clients to model strategic selling and retention practices.

  • Represent the voice of the customer internally, advocating for their needs and perspectives.
    

Success Metrics:

• Achievement of new client acquisition and rebooking quotas.

• Team performance against revenue targets and KPIs.

• Growth in average deal value and client retention.

What You’ll Bring:

• Minimum 3 years sales management experience achieving and exceeding sales targets in a data-driven outbound environment.  Experience in environments such as call centers or working with SDR teams is a plus.

• Additional sales leadership and hands-on experience in building outbound prospecting capabilities strongly preferred.

• Data-driven approach to ensure growth in every stage of the pipeline. Expertise in using KPIs and performance metrics to drive results.

• A proven track record of exceeding revenue targets and developing high-performing teams. 

• Strong coaching, mentoring, and motivational skills to develop individual and team strengths.

• Familiarity with SaaS software, subscription agreements, and contract negotiation.

• Proficiency with CRM systems (HubSpot preferred) and sales automation tools (e.g. Gong).

• Strategic thinker with strong analytical, communication, and sales skills.

• Experience managing forecasts, budgets, and incentive plans to drive behaviors.

• Ability to collaborate cross-functionally in shared leadership environments.

• Experience in Learning & Development or EdTech preferred.

• Hands-on experience with HubSpot preferred.

Want to know what to expect ahead? 

Step 1: Complete the application below.

Step 2: Complete a Pre-Interview Work Simulation: Do a pre-interview work simulation (2 hours max self-led on our testing software.)

• Given that this role works remotely, we want to see how you would work through some of the daily tasks, responsibilities, and challenges you would come across through a day-in-the-life work simulation. You'll get a sense of the role and give us an opportunity to see your skills in action.

• Your answers will not be used for any other purposes beyond evaluating your candidacy for this role, as it’s important for both of us to get a glimpse of how you would handle a day-in-the-life of this role.

Step 3: Join an Expertise, Role & Values interview (60-minute interview over Zoom)

Step 4: Join an interview with our Chief Sales Officer (45-minute interview over Zoom)

*Note: All live interviews will be recorded and erased after 3 years of the interview (so you can be automatically considered for future openings), or upon your request.

This is your chance to lead a talented sales team and make a significant impact in a fast-growing, mission-driven organization. Ready to help us drive results and shape the future of learning and development? Let’s talk!

To start! If you're interested: please send us your resume, complete the application below, and send us a video recording (no need for high-quality video - a cell phone or laptop camera works great) with the answer to these 2 questions in the order that they are asked (max 2 minutes total 🙂):

• What motivates you to achieve sales results, and how does that motivation influence the way you lead your teams?

• Share a specific example of a challenging deal you helped your team close. What did you do as a manager to help move it across the finish line?

*Please note: we only review applications that have all requirements submitted to ensure we’re maintaining a structured interview process for everyone.

Let’s do this! Come be part of a team where you will learn something new every day, challenge yourself and others, laugh a lot, and make a real impact by teaching people life’s most useful skills.

LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We will not have access to your personal Equal Employment Opportunity Commission information during the interview process. LifeLabs Learning is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application or email us at Work@LifeLabsLearning.com