ServiceNow Engineer

As an employee, you Turn Change Into Value® - for our clients, for our company, for your professional growth, and for the consumers. We hire the best and brightest, who are driven to create lasting value. At xScion, you aren't just another team member, you're impactful. You're empowered. You're driven. You're an xScioneer.

xScion is seeking a ServiceNow Engineer who will be responsible for the design, development, implementation, and maintenance of ServiceNow solutions with a strong emphasis on user interface (UI) and user experience (UX). This role requires expertise in ServiceNow's UI Policy, UI Builder, and Workspace Builder, as well as a proficiency in both pro-code and low-code development approaches. The ideal candidate will be adept at translating complex business requirements into intuitive and efficient ServiceNow applications.

As a ServiceNow Engineer, You Will: 

• ServiceNow UI/UX Development:
  • Design and develop user-friendly and visually appealing ServiceNow interfaces using UI Builder and Workspace Builder.
  • Implement UI Policies to control form behavior and enhance data accuracy.
  • Optimize the user experience to improve efficiency and satisfaction.
• Workflow Automation:
  • Develop and configure ServiceNow workflows to automate business processes.
  • Utilize both pro-code (JavaScript, Glide) and low-code (Flow Designer) approaches to implement automation solutions.
• Requirements Analysis:
  • Collaborate with stakeholders to gather, analyze, and document business requirements.
  • Translate business requirements into technical specifications and ServiceNow solutions.  
• ServiceNow Configuration and Customization:
  • Configure and customize ServiceNow modules, including ITSM, CSM, HRSD, and others.
  • Develop and maintain ServiceNow integrations with other systems.
• Testing and Deployment:
  • Perform unit testing and support user acceptance testing (UAT).
  • Develop and execute deployment plans.
• Documentation:
  • Create and maintain technical documentation for ServiceNow solutions.

To Be Successful, You Need:

• Bachelor's degree in Computer Science, Information Systems, or a related field
• 3+ years of experience as a ServiceNow Developer or Engineer
• Strong experience with ServiceNow UI Policy, UI Builder, and Workspace Builder
• Proficiency in ServiceNow development, including JavaScript, Glide, and Flow Designer
• Ability to translate complex business requirements into technical solutions
• Excellent communication, collaboration, and problem-solving skills
• Permanent Residency required.

Preferred Skills: 

• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, Certified Implementation Specialist - ITSM)
• Experience with Agile development methodologies
• Familiarity with web development technologies (HTML, CSS, JavaScript)
• Experience with REST API integrations.

Why xScion?

• We have an amazing culture– We were named Best Places to Work in Virginia 7 times, including 2025.
• We are poised for rapid growth– We are on the cutting edge of digital transformation in Financial Services, Healthcare, Nonprofit and Public Sector and continuously welcome new clients to the xScion family.
• We believe in your continuous development– We invest in our teams’ development, including our Communities of Practice, technology partnerships, sandbox and paying for certifications and trainings to improve their skills because we are committed to collectively being the best at what we do.
• We want you to make an impact in whatever you do– Our people are given the opportunity to provide impactful change to our clients and team.
• We believe in equality- As a woman-owned organization, we believe in an inclusive and diverse culture where everyone’s uniqueness makes us stronger.
• Great Benefits: Medical, dental, 401(k) match, flexible spending and more, but we also have unique perks such as up to 27 days off a year (including your birthday!), remote work opportunities, parental leave, wellness benefits and many other things that inspire balance and flexibility.

We’re Transforming RegTech Organizations:

At xScion, we Turn Change Into Value. We help clients in highly regulated industries start or accelerate their digital transformation initiatives by shifting their mindset and goals into smaller, actionable steps that create lasting value. With more than 20 years of experience supporting Regulatory Technology (RegTech), xScion provides both domain experts and tailored solutions to help organizations navigate complex compliance and technology requirements. We specialize in Business Agility, Cloud Transformation, and Organizational Change Management solutions for clients in Financial Services, Public Sector, Nonprofits, and Healthcare. Our experts help prepare and create change to clients’ processes, technology and culture in order to improve operational efficiencies and the customer experience. As a certified Woman-Owned Small Business, we are proud to be the most trusted solutions partner that business and technology leaders count on to deliver lasting, impactful value.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. xScion takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans and individuals with disabilities.

You will be added to our talent community when you apply for this job. You may opt-out at any time.

Want to Learn More about xScion? 

Check us out on www.xscion.com or socially at LinkedIn, Twitter, and Glassdoor.