People Operations Manager/ Senior Lead

Location & Travel: 

• Hybrid role based in the UK  or Ireland with monthly travel.
• Applicants must be living full-time in the UK or Ireland and hold valid permission to work in the UK and a valid passport for travel.
• Travel requirements  - around once a quarter - (possibly more as we scale), to our office and Lab locations in Dublin, Oxford, Exeter and potentially less frequent travel to US, Canada and Switzerland as required. 

Your purpose

• Help us scale fast by building strong, scalable HR Operations workflows - we're 220+ and growing! 
• This new senior role reports to the Chief People Officer, and manages an initial team of two, with a view to expand to full oversight of the internal HR Management team, over time. 
• It's perfect for a hands-on “doer” with a systems thinking mindset and a strong motivation to grow professionally into a leadership position, ready to make a big impact and grow quickly.

Overview

You’ll balance designing, delivering, and running HR Ops workflows - while hitting compliance, audit, and KPI deadlines, while keeping cross-functional teams in sync.

Scaling our HR Ops takes a mix of magic:

• Top-notch time and project management
• A knack for HR systems
• Technical systems skills with a strong drive to automate and scale workflows
• Deep HR policy and documentation know-how to shape solid processes
• Leadership to guide a small team and influence others
• Most importantly: a hands-on, fast-moving doer mindset
  
  

Sound like you? Read on.

Key Responsibilities

Workflow Optimization & Delivery:

• Streamline and build People Ops workflows (onboarding, offboarding, payroll, L&D, ER, etc.)

• Balance automation, compliance, and team capacity with tight deadlines.

• Hands-on delivery and follow-through of HR operational tasks.

Process Ownership:

• Own end-to-end People Ops processes, focusing on timely and accurate HR data.

• Document SOPs, lead training, and ensure timely compliance activities.

HR Compliance & Audits:

• Lead preparation for audits (ISO, UKAS, CQC, etc.) and ensure GDPR-compliant record-keeping.

Workflow Execution & Support:

• Lead HR Ops status updates, resolve blockers, and act as the primary contact for People Ops queries.

Team Management:

• Line manage Payroll and HR Operations staff; mentor and drive continuous improvement.

Cross-Functional Collaboration:

• Partner with the HR and senior leaders to align People Ops with business strategy and growth.

Tools & Systems Used:

• ClickUp, BambooHR, PeopleBox, Orcanos, Google Suite, and AI tools like ChatGPT and Claude.

Requirements

You're someone who’s been deep in the HR trenches and knows how to scale smart.

We’re looking for; 

• Degree in HR or Business Admin or Project Management (CIPD is a plus).
• 7+ years in HR – you get People Operations workflows, policies, and compliance (UK required; Ireland/USA a bonus).
• Solid experience improving and running HR Operations in a fast-moving environment (MedTech or Tech preferred).
• Experience leading a team (Mandatory) 
• Strong grasp of Irish or UK employment law, and ideally some exposure to  US.
• Tech-savvy – you’ve automated HR workflows or used AI to drive efficiency.
• Hands-on – you've done the actual work, not just led others doing it.
  Super organised with a strong ability to context switch and juggle delivery, and daily execution with ease.
• Great at bringing people with you and ensuring compliance  - but you're not a fan of the HR police approach. 
• Sharp eye for detail, strong documentation skills, and a constant drive to improve HR Ops processes (but only when it makes sense).

If this sounds like you, we’d love to chat.

  Career Progression:

• This senior role offers big opportunities to grow and advance within People Operations. Do well here, and you’ll move up fast.

 What are the benefits of working with Deciphex? 

• Healthcare benefits.
• Pension. 
• Competitive annual leave. 
• A true sense of meaning in your work by contributing to better patient outcomes. 
• The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment. 
• A chance to work on exciting, challenging and unique projects. 
• Regular performance feedback and significant career growth opportunities.
• A highly collaborative and supportive multi cultural team. 

About the Company

Through the work that we do, the team at Deciphex helps pharma to accelerate the process of essential drug development and helps patients to get timely and accurate diagnosis. 

Founded in Dublin in 2017, Deciphex has scaled rapidly to a team of over 190 people and counting who are providing software solutions to address the pathology gap in research pathology and clinical areas. We have offices in Dublin, Exeter, Oxford, Toronto and Chicago and are expanding our team throughout the world. 

We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients.  Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it.

We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field.  

Read more about Deciphex here and more about our incredible team on our Careers Page here 

Deciphex is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race,  religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law.