Offer summary

Qualifications:

Previous experience in service sales, preferably in a comparable industry., Strong communication and negotiation skills., High proficiency in IT systems and digital tools., Minimum education of English and Maths GCSE..

Key responsabilities:

Identify and pursue new business opportunities for service contracts.

Build and maintain relationships with clients through site visits and assessments.

Prepare and present tailored service proposals and negotiate contract terms.

Collaborate with service and technical teams to ensure smooth onboarding of new contracts.

Job description

Job Title: Service Business Development Manager – Automatic Doors (Remote, South)

Location: Remote (South)

Job Type: Full-time

Industry: Automatic Doors / Access Solutions

Start Date: ASAP

Salary: Competitive, based on experience

FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a Service Business Development Manager to act as the liaison between our customers, Service and New Equipment Sales teams to boost sales of service contracts. Your role will also be to seek new service contract opportunities by contacting and developing relationships with existing and potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, establishing a reliable after-sales maintenance service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you!

Key Responsibilities:

Proactively identify and pursue new business opportunities for service and maintenance contracts
Staying up to date with new services/products and plans
Build and maintain strong relationships with existing and potential clients
Conduct site visits and assessments to understand customer needs and recommend suitable contract options
Assigning the appropriate services/products to customers
Prepare and present tailored service proposals and quotations
Negotiate contract terms in line with company pricing structures and service capabilities
Maintain accurate records of leads, opportunities, and sales activities
Setting up meetings for clients and executives
Collaborate with the service and technical teams to ensure smooth onboarding of new contracts
Meet or exceed monthly and annual sales targets
Represent the company in a professional manner at all times, ensuring excellent customer service throughout the sales process.