Offer summary

Qualifications:

At least 9 months of BPO collections experience in international accounts., Proficient in using dialers and managing accounts effectively., Familiarity with collection laws and regulations is essential., Excellent verbal and written communication skills with a strong customer service orientation..

Key responsabilities:

Contact clients to collect outstanding payments in a professional manner.

Encourage customers to pay their debts while maintaining trustful relationships.

Ensure timely payments while balancing customer satisfaction.

Utilize account management skills to handle various client accounts effectively.

Job description

About the Company

Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. We are looking for an extraordinary talent who will be part of our unique and diverse team. Are you passionate about company where opportunities are unlimited? Do you love taking challenges and making your brilliant ideas into reality? **

Be one of us, and be part of our success story!

Your Role

As a Collection Specialist, you are expected to contact clients and collect outstanding payments. You are to patiently and professionally communicate with customers in order to encourage them to pay their debts. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

About You

For you to become a successful candidate for this role:

At least 9 months of BPO - Collections experience in International accounts
Must be capable of using dialers.
Must have proven account management experience.
Familiar with collection laws and regulations.
Excellent verbal and written communication skills and good customer service orientation must be possessed by the candidate.

Permanent Work from Home Requirements:

Laptop or Desktop specs:

At least 2.0 GHz Processor (I3, I5, I7 or dual-core & up processor)

At least 8 GB of RAM80 GB HD space with 20GB

Available FreeOne available USB PortUSB Headset (combo Mic and Headset with noise-canceling)

Internet access by Cable or Fiber (DSL, Satellite, etc. is not permitted)Min download Speed of 10mbps and Upload 10mbps

Hardwired into the PC/Laptop (wireless internet access not permitted)

At UNIFIN, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers.

We believe in our employees and invest in providing the best growth opportunities. Promotions at UNIFIN are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed.

When you join UNIFIN, you do more than joining a company. You become part of a talented team and self-driven individuals dedicated to bringing success to the Company and their lives.

Do you think you fit all of this? Click the apply button now!

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