Offer summary

Qualifications:

Bachelor's degree required., Clinical degree (MA, LPN, RN) or two years of direct healthcare experience in patient registration, patient access, or billing/coding in an ambulatory setting., Training in an adult learning setting preferred., Epic Credentialing in all applications used in the medical group is necessary..

Key responsabilities:

Serve as a liaison between the IT department and operations to align system design with operational processes.

Ensure users are proficient in using Epic applications to enhance patient care and operational efficiency.

Participate in application deployment and procedure documentation.

Mentor Associate and Intermediate level analysts to help them reach their credentialing goals.

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals, employed and independent physicians, and more than 400 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky in a joint venture with Deaconess Health System based in Evansville, Indiana. Baptist Health employs more than 23,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has nearly 1,500 providers, including more than 750 physicians and more than 740 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. Learn more at BaptistHealth.com.

Job description

Job Description:

Baptist Health is looking for an Application Support Analyst - Senior to join our team. This is a remote position that requires residency in KY or IN

Under general direction, the Application Support Analyst is responsible for Epic and other 3rd party application training and integration of information technology in the healthcare setting.

This position will serve as a liaison between the IT department and operations to align system design with operational processes for Baptist Health Medical Group and Epic Community Connect sites. This role ensures that all users are proficient in using Epic applications to enhance patient care and operational efficiency including data collection, workflow analysis, testing, training, system user personalization and ongoing support and troubleshooting to resolve user issues and optimize system performance.

Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and MIPS (Promoting Interoperability). Mentors Associate and Intermediate level analysts to reach their credentialing goals.

Minimum Education/Experience Required:

Bachelor's degree, Clinical degree (MA, LPN, RN) or two years direct healthcare experience in patient registration, patient access, or billing/coding in an ambulatory setting, including but not limited to management/supervisor experience.
Training in an adult learning setting, working in a physician practice setting preferred
Epic Credentialing in all applications used in the medical group. EpicCare Ambulatory, Beacon, ASAP for UC, Research, Cadence, Referrals, ADT for UC, Beaker, and OnBase.