Senior Systems Development Consultant

Company: CGL

Department: Digital & Advisor Tech

Employment Type: Regular Full-Time

Work Model: Remote

Language: This role operates in English.

The Opportunity: 

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Disruptive technology, emerging trends, and new ways of doing business are redefining the future of insurance, with digital at the heart of it. Our Digital team is made up of experts who put our customers at the centre of what we do, creating engaging experiences that drive business outcomes. We are creative and inventive agile enthusiasts who value transparency and collaboration as we deliver scalable, robust, and innovative digital solutions. Join us as we transform our digital platforms and build a visionary experience of seamless and compelling journeys for our clients, advisors, and operational teams across Canada.

The Sr Systems Development Consultant serves as a technical expert and advocate for innovation and continuous improvement within the team and company. You will collaborate with cross-functional teams, including product managers, designers and QA engineers, to ensure smooth delivery of high-quality software products. The ideal candidate is an innovative professional with a passion for leading tech teams and driving technical excellence. They also have a demonstrable track record in software development, system design and team leadership. 

Technologies you have experience with:

• We have a diverse tech stack supporting our Digital platforms. You don’t need to be an expert in everything, but it would be an asset if you had exposure to some of these. 
• Building modern responsive “mobile first” client facing web applications.
• Modern version of Angular (16+) and related libraries.
• Node using Express and Typescript for API's.
• Node.js using nest.js framework for API's.
• C#, .NET, and Microsoft Visual Studio experience.
• Cloud technologies such as AWS, Azure, Kong and\or OpenShift.
• Working with 3rd party API’s.
• Experience with Agile and Scrum methodologies to ensure project deadlines are met without compromising quality.

How you will create impact:

• Conduct technical analysis and develop designs and solutions for complex systems or for integration with multiple systems. This includes verifying integration across various hardware platforms and development environments.
• Oversee technical project plans and timelines, ensuring projects are completed on time and on budget.
• Ensure the overall design considers all aspects (environment, strategy, key business need, user demand, integration with related systems, financial implications, etc.) and all design/system components are feasible, maintainable, usable, scalable, and work with the overall technical design of the system(s) or solution.
• Lead design review and validation with peers, business systems analysts, subject matter experts, Enterprise Architecture, infrastructure & operations, information security, legal and audit to ensure it is complete, compliant, and follows the standards, guidelines, and recommendations of the SDLC process and Enterprise Architecture.
• Guide quality assurance of the proposed solution to confirm adherence to development standards and guidelines.
• Write new code and leverage existing code.

• Develop and document technical processes and procedures.

How you will succeed:

• You possess a logical, innovative mindset focused on continuous improvement and operational efficiency, with the ability to influence change.

• You provide a clear technical direction and guidance ensuring the teams work aligns with standards, best practices and project goals.
• You see the “big picture” and can map out how to get to a destination.
• You can lead technical design discussions.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

• You have experience designing and building complex public facing digital systems.
• You have a can-do attitude and are willing to dig in, spend the time to learn not only the technology, but also the business knowledge of the Digital Insurance domain.
• At least 10 years' experience in IT, or equivalent combination of education and experience, along with a Diploma or degree in Information Technology or Computer Science.
• Knowledge of strategic and tactical plans.
• In-depth knowledge of multiple enterprise applications and the technologies used.
• Expert in SDLC and architectural standards.

What you need to know:

• Detail oriented work that requires a high degree of mental concentration for extended periods of time. 
• You will travel occasionally
• Rotational on-call schedule, with shifts during evenings and weekends.
• You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

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