Field Service Engineer – Istanbul

At the heart of QIAGEN’s business is a vision to make improvements in life possible.

We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe.
Our most valuable asset are our employees – around 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us.
There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started.
If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic, international and diverse teams and want to make a real impact on people’s lives, then QIAGEN is where you need to be.

Join us. At QIAGEN, you make a difference every day.

Position Description

Please submit your application in English

An exciting opportunity has arisen with QIAGEN in Turkiye for a Field Service Engineer based in Istanbul to support our customers in the region. In this rewarding position you will provide an on-site equipment service for our customers. You will play a key role in solving customer technical problems with QIAGEN & non-QIAGEN solutions whilst increasing the knowledge of QIAGEN & non-QIAGEN solutions.

Key responsibilities:

- Provide a prompt, professional, and accurate advisory service to our customers in Turkiye as well as our international customers.

- Acquire and apply the constantly changing knowledge in terms of technology, products, and processes.

- Effectively prioritize existing tasks and their efficient handling in respect to the needs of our customers and the team.

- Support customers outside of the designated territory as required including occasional cross-border support as required.

Position Requirements

- A service provider mindset with an engineering background; degree qualified from the department of Physics Engineering, Electrical and Electronics Engineering, Biomedical Engineering or similar.

- Ability to use electrical and electronic knowledge and skills using relevant tools and equipment.

- Experience with computer and server network infrastructures and experience of laboratory equipment would be a plus.

- Fluent in Turkish and English in a professional context (any additional language is a plus) with good communication and interpersonal skills at all business levels.

- Physically capable to hold heavy equipment.

- Ability to handle extensive workloads showing flexibility and self-organization in a closely cooperating team.

- Willingness and availability to travel extensively including occasional travel within EMEA - having the necessary features for car use.

- Completed military service where relevant.

Please submit your application in English

What we offer

At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.