Consultant

About This Role

Join Forrester’s Consulting team of research and consulting experts. We tell compelling stories with data and objective analysis across a wide variety of industries and business topics. Key projects include custom market research and insights, marketing content creation, and business case analysis for technology adoption. This role requires you to be bold, take risks, adapt, and own your projects to deliver exceptional client outcomes.

Those who thrive in this role are intellectually curious, self-driven, analytical, and enjoy solving problems within a collaborative, supportive culture. Candidates must have a basic understanding/interest in financial and business concepts, experience with qualitative and quantitative data analysis, an ability to translate data into a compelling story, and excellent communication, writing, and project management skills.

Job Description:
Own the end-to-end delivery of client consulting projects. This includes: 

• Day-to-day client communication and project management. Develop project plans and meeting agendas, set milestones, coordinate internal and external resources and schedules to ensure project delivery, manage project expenses and revenue, and monitor/communicate progress against client and internal commitments.
• Develop discussion guides and surveys that will answer key questions/objectives.
• Conduct primary and secondary research, including desk research, qualitative interviews and quantitative data collection management.
• Distill insights from research activities outlined above to tell compelling stories 
• Create visually appealing client-ready deliverables in Word, Excel, and PowerPoint. 
• Present findings to cross-functional and executive-level audiences.

Consultant-Level Requirements:

• At least five years of related work experience, such as client-facing consulting, market research, business and financial analysis, and/or content marketing. At least two years of client-facing work experience is required.
• A B.A./B.S. is required; Coursework in business, economics, statistics and writing are highly valued.
• Expertise in analyzing qualitative and quantitative data to produce meaningful insights. 
• Ability to synthesize a large amount of data down to key points that tell a succinct story with a clear narrative. 
• Strong presenter that develops trust and demonstrates authority and expertise with senior and technical audiences, with drive for further professional growth.
• Superb, well-honed written and verbal communication skills (e.g., calls, emails, and in-person meetings) with a high degree of authority, clarity, follow-through, and collegiality. 
• The ability to apply concepts and frameworks to real-life, client situations.
• Utilizes strong analytical and problem-solving skills to identify root causes and propose actionable strategic solutions, and innovative approaches to achieve desired outcomes.
• Strong Microsoft Excel, PowerPoint, and Word skills.
• Strong business acumen with demonstrated experience or deep interest in one or more of the following areas: technology, data, marketing, customer experience, digital, business finance, business strategy.
• Self-driven to research and learn new concepts, technologies, and industries; someone who can thrive in ambiguity.
• A strong, collaborative work ethic, willing to reach out to colleagues for help or to offer assistance and expertise when called on. 
• Is excited to be a positive and supportive part of the Forrester community.
• Working knowledge of statistical software/tools (e.g., SPSS, MarketSight,) and survey tools (Qualtrics, SurveyMonkey, etc.) 
• Experience managing third party survey vendors for survey fielding and data collection, including managing multiple quotas and requirements. 
• Interest in evaluating and writing case studies about the business value of investing in technology solutions across vendors and industries. 
• Experience in conducting data and financial analysis/modeling, particularly related to technology adoption. 
• Experience conducting interviews with clients and customers/business leaders. 
• Experience leveraging Gen-AI tools for analysis and synthesis.

Let’s be bold, together.