Sales Enablement Program Specialist – Enterprise Implementation

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence Pet Group (IPG), a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.

Independence Pet Group (IPG) is seeking a Sales Enablement Program Specialist to join our growing sales team. This role plays a key part in supporting the implementation of large-scale B2B and enterprise-level partnerships, acting as the central project manager and operational lead for high-value, complex deals.

The ideal candidate is highly organized, detail-oriented, and thrives in a cross-functional, fast-paced environment. This person will work closely with Sales, Marketing, Product, Legal, and Customer Success teams to drive smooth and successful implementation of jumbo cases and long-term strategic partnerships.

This is an exciting opportunity to help shape IPG’s approach to operational excellence across multiple brands and channels, supporting scalable growth and a seamless partner experience.

Job Location: Remote

Main Responsibilities:

• Project Management: Serve as the primary operational lead for the implementation of large, strategic B2B partnerships and jumbo cases, ensuring timely delivery and coordination across teams.

• Sales Enablement: Act as the “quarterback” between internal departments to streamline communications and deliverables throughout the partner onboarding process.

• CRM & Data Management: Maintain accurate and up-to-date records in Zoho CRM to track sales opportunities, implementation milestones, and partner engagement.

• Partner Communication: Collaborate with external partners and internal stakeholders to provide regular updates, address implementation roadblocks, and ensure a positive experience.

• Brand Knowledge: Stay informed on IPG’s multi-brand offerings to effectively support partnership needs across various insurance and pet care products.

• Lead Support & Research: Utilize platforms like ZoomInfo and BenefitFlow to support the Sales team with lead generation and market research.

• Compliance & Licensing: Assist with agent appointments and ensure all activity complies with state-specific laws and requirements.

• Webinars & Events: Occasionally host or support webinars with agents and clients, and attend key in-person meetings or events (domestic travel 3–4 times/year).

Skills & Qualifications:

• Strong project management and organizational skills

• Excellent written and verbal communication abilities

• Ability to manage multiple priorities and work independently

• Collaborative mindset with cross-functional experience

• High attention to detail and a strong sense of ownership

• Analytical skills and ability to work with CRM and data platforms

Required Experience & Education:

• Education: Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)

• Proficiency in Microsoft Office and Adobe Acrobat

• Experience using CRM systems, preferably Zoho

• Detail-obsessed and thrive in fast-paced, dynamic environment

• Must have or obtain a Property & Casualty License within 45 days of hire

• 2+ years of experience in sales operations, B2B partnerships, or project management preferred

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)