Software Engineering, Engineer II

Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team

As a Software Engineer on the Reporting Foundations team, you will build and deliver features that help users have a consistent experience across our Experience Cloud platform.

The Reporting Foundations team is a full-stack, cross functional team that focuses on platform-like features and services for use across our flagship Reporting application. This role is primarily a backend engineering role, with a focus on building performant, scalable and robust APIs and components for our user-facing applications, as well as designing, developing, and maintaining scalable microservices. You will solve challenging technical problems, own your products end-to-end and help take our SaaS platform to the next level. This isn't just an opportunity to join an amazing team, but also to have an impactful role in the way we evolve our product.

Responsibilities

• Ship great software that is scalable and robust and then keep it humming
• Design, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmatically
• Partner closely with dependent teams across engineering to ensure smooth product deliveries and uninterrupted service
• Identify gaps in knowledge, tools, and process and work with your teammates, Engineering Manager and Product Manager to address those
• Incorporate best practices and habits and help build tooling to enforce the same
• Work in small teams with like minded engineers in an agile environment with daily standups, demo days, code reviews and research spikes
• Become a go-to person for one or more components owned by the team
  
  
  

Qualifications

Minimum Qualifications:

• 3+ years of professional experience developing and maintaining software products
• Demonstrated experience building enterprise-grade, distributed systems
• Demonstrated experience building and maintaining REST and GraphQL APIs
• Demonstrated proficiency in Java and comprehension of software engineering fundamentals
  
  
  

Preferred Qualifications:

• BS in Computer Science, Engineering, or related field
• Analytical mindset and good problem-solving skills
• Bring an ownership mindset with a focus on quality
• Agile process experience, ability to work in fast-paced, globally distributed teams
• Experience working with SQL databases
• Experience with Kafka, Redis, etc.
• Experience implementing automated testing platforms and unit tests
• Experience with performance optimization using tools such as JFRs
  
  
  

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal-opportunity workplace and is an affirmative-action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.