Offer summary

Qualifications:

Bachelor's degree or equivalent work experience required., Strong background in HL7 & DICOM protocols., Three years of Healthcare IT experience preferred., Strong analytical, problem-solving, and communication skills..

Key responsabilities:

Responsible for technical application installation, configuration, and troubleshooting.

Participate in client planning meetings and design network configurations.

Execute DICOM Data Migrations and support HL7 interfacing.

Create and track cases within the CRM and ensure accurate records.

Job description

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

Working under moderate supervision, this position, Implementation Engineer (IE), will partner with others within the Professional Services organization and project team to ensure an accurate and timely deployment of our solutions.

Responsibilities:

· Responsible for technical application installation, configuration and troubleshooting

· Participate in client planning meetings with Project Managers designing network configurations and hardware deployment strategies

· Work with project managers to schedule and execute installation tasks

· Work with client and vendor to verify DICOM Conformance

· Work with client and vendor to implement DICOM Modality Worklist and Image Transfer workflows

· Work with client and vendor to execute DICOM Data Migrations

· Support HL7 interfacing throughout the solution

· Support Custom Engineers regarding other Data Migrations as required

· Assist clients with test plan design and execution

· Provide focused support during Go-Live phase

· Participate in Transition to Support meetings

· Create, track and close cases within the CRM

· Ensure accurate and updated records within the CRM

· Master all products within area of responsibility

· Create & Submit product issues and enhancements to Product Management.

· Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education.

· Identifies and communicates possible improvements in the work process for clients and peers.

· Performs other duties as assigned by immediate supervisor or upper management.

Core Competencies:

To perform this job successfully, an individual must possess the following skillset. Competencies are representative of the knowledge, skill and ability required.

· Technical Skills, (if applicable):

Strong background HL7 & DICOM protocols
Strong analytical and problem-solving skills
Strong background in healthcare informatics and workflow systems
Strong written and verbal communication skills.
Strong time management and prioritization skills
Familiarization with Server Platforms and Storage systems (SAN, NAS)
Familiarization with DBMS (SQL & Oracle)
Familiarization of Source Control systems
Familiarization of Defect Tracking Systems

Education Requirements:

Bachelor's degree or equivalent work experience is required

Experience

[Preferred] Three (3) years of Healthcare IT experience

A valid Drivers License and safe driving record

Work Environment

The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Office environment: 100% Office or Home Based Work Environment<Note>

· Travel: 0-10%

· Dress Requirements (if applicable): Business Casual

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.

Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Required profile