Executive Assistant

Job Title: Executive Assistant
Type: Full-Time, Remote
Working Hours: Core availability for team collaboration and meetings between 9 AM- 5 PM EST
Compensation: $2,500 - 3,000 per month

About the Company: Our client is a revolutionary force in optimizing customer experiences! They are not just about reducing wait times; they are about transforming how businesses understand and respond to demand in real-time. Their cutting-edge technology and expert team provide actionable insights, empowering  partners to boost revenue, serve more customers, and unlock unprecedented growth opportunities. Be part of a company that's reshaping industries and driving the future of customer interaction.

Role Overview: We are seeking a highly skilled and detail-oriented Executive Assistant to support the CEO. In this role, you will manage the executive’s day-to-day tasks, assist in key business initiatives, and play a critical part in the company’s success by ensuring the smooth coordination of projects, communications, and operations. This is an exciting opportunity for an organized, A-player, detail-oriented individual with a passion for process improvement and a keen interest in leveraging technology to optimize business operations.

Key Responsibilities:

• Executive & Administrative Support: Provide comprehensive administrative support to the Founder, including managing complex calendars, scheduling meetings, handling email correspondence, preparing reports, and managing confidential information.

• Project Management (Primary Focus): Lead and manage various internal projects aimed at improving team efficiency and operational workflows. This includes defining project scope, creating timelines, assigning tasks, tracking progress, and ensuring timely completion.

• Efficiency Implementation: Identify opportunities for process improvement within the management team's workflow. Research, recommend, and implement new tools and technologies (e.g., Asana, Microsoft Teams) to streamline communication, task management, and project execution.

• Follow-Up & Accountability: Proactively follow up on action items, deadlines, and project milestones with the management team to ensure accountability and progress.

• Tools & Technology: Proficiently utilize the Microsoft Suite and  project management tools. Ability to quickly learn and adapt to new online training resources and platforms.

• Self-Sufficiency: Take ownership of learning new processes and tools independently. Proactively seek information and resources to effectively onboard and become a self-sufficient contributor.

• Adaptability & Problem-Solving: Demonstrate flexibility and strong problem-solving skills, remaining composed and effective when unexpected challenges arise.

• Communication & Organization: Possess excellent written and verbal communication skills, coupled with exceptional organizational abilities to manage multiple priorities and deadlines effectively.

Key Qualifications:

• Minimum 4 years of experience as an executive assistant or project manager in a fast paced startup environment.

• English proficiency

• Strong written and verbal communication skills, with excellent attention to detail.

• Proficient in Microsoft Office Suite and project management tools.

• Demonstrated ability to drive efficiency and implement new processes and technologies

• Strong emotional intelligence and professionalism.

• Comfortable taking initiative, pushing projects forward, and taking ownership of tasks.

• Highly organized and detail-oriented with a strong ability to manage time effectively and meet deadlines

• Ability to manage multiple priorities and stakeholders effectively.

• Strong aptitude and experience in project management methodologies and tools.

• Ability to maintain confidentiality and exercise sound judgment.

Nice to have: 

• Familiarity with CRM systems and scheduling software is preferred.

• Advanced Asana proficiency

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