Strong attention to detail and accuracy in content extraction., Ability to conduct audits and provide constructive feedback., Experience in coaching and mentoring team members., Familiarity with online advertising and content optimization..
Key responsabilities:
Review online content extraction for accuracy and quality.
Conduct audits of cases both remotely and live.
Coach and mentor team members while providing feedback.
Identify customer needs and develop strategies to meet them.
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Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, weβre improving everyday life. See how at www.cognizant.com or @cognizant.
To extract content per the guidelines shared which are servable over Googles ad network and are viewable by our users advertisers alike. Hence it calls for consistent accuracy and quality at 99 percent level
Responsibilities
Review extraction of online content for accuracy and high quality
Conducting remote and live audit of cases
Coach mentor and share feedback to team
Identifies opportunities for process improvements for direct team
Identify customers needs and develop a strategy for meeting those needs
Ensure logical and meaningful extraction of URLs content
Write review and optimise advertising text and extensions
Make final changes if need be as per process quality guidelines
Develop domain expertise with regards to the processes
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.