Offer summary

Qualifications:

3–5 years of K–8 classroom teaching experience with strong pedagogical knowledge., 3–5 years in training, coaching, or professional development, preferably in the edtech or customer success space., Proven ability to design and deliver engaging virtual and in-person professional development sessions., Deep understanding of STEAM, NGSS, ISTE, and/or CSTA standards, with proficiency in instructional design and curriculum development..

Key responsabilities:

Design, implement, and oversee training programs to enhance the skills of SAM Labs teachers across the US.

Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.

Create and update training materials, ensuring content is current and aligned with company goals.

Prepare regular reports on training activities and ensure compliance with company policies in all training initiatives.

Job description

SAM Labs is an award-winning EdTech start-up. Founded in 2014, growing fast, making a difference, and venture capital funded. With over 9,000 school customers in 60+ countries already using SAM Labs products and lesson materials, SAM Labs is looking for more talent to join its team!

SAM Labs inspires generations of problem solvers with Coding and STEAM. We empower teachers with innovative curriculum resources, tools, and the mindset to do so. Teachers and students learn with SAM Labs kits and lessons by designing anything from energy efficient lighting grids for ‘smart’ cities to solar-powered habitats for endangered species - all the while meeting curriculum standards.

We are looking for a Professional Development Specialist who is an educator-turned-instructional leader who is passionate about training teachers and driving implementation success.

We're looking for someone who combines classroom empathy with adult learning expertise, is confident leading PD sessions, and is eager to scale impact through collaboration and curriculum design. As a Professional Development Specialist on our Customer Success team, you will play a crucial role in our continued growth and success.

This role will be based remote, from your home, and covering the continental US. Given that we have further teams across the USA, Europe, the Middle East, and Asia, you will be working in a truly global environment.

At SAM Labs we are optimists. We value creativity, action, hard work, ownership, transparency and fun. If you do too, join us!

More about the Role:

Training and Development:

Design, implement, and oversee training programs to enhance the skills and knowledge of SAM Labs teachers across the US
Develop and deliver ongoing training sessions to address skill gaps, new product features, and best practices
Be the expert in SAM Labs, STEAM, and future-ready skill development for educators

Performance Assessment:

Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics
Monitor and analyze performance data to identify trends and areas for improvement.
Manage PD course usage and check in with customers to ensure satisfaction
Maintain high CSAT’s (surveys) around PD sessions (virtual, on-site, and courses)

PD Course Development:

Create and update training materials, including on-site & virtual decks and resources
Manage, update, and lead revision and creation of PD courses on Thinkific
Ensure training content is current, relevant, and aligned with company goals and industry standards
Iterate and manage the PD certification process across all users and Levels of PD

Collaboration and Communication:

Work closely with the Customer Success team and other stakeholders to understand training needs and objectives.
Foster a culture of learning and development within the Customer Success team.

Reporting and Documentation:

Prepare regular reports on training activities, effectiveness, and ROI for senior management.
Ensure compliance with company policies and industry regulations in all training initiatives.

You

Are able to start May 5th
3–5 years of K–8 classroom teaching experience, with strong pedagogical knowledge.
3–5 years in training, coaching, or professional development, preferably in the edtech or customer success space.
Proven ability to design and deliver engaging virtual and in-person professional development sessions.
Deep understanding of STEAM, NGSS, ISTE, and/or CSTA standards, with the ability to translate these into practical classroom strategies.
Proficiency in instructional design and curriculum development, including resource creation and lesson adaptation.
Experience managing e-learning platforms (e.g., Thinkific, Google Classroom) and familiarity with self-paced training tools
Are willing to travel (up to 50% of the time) for on-site trainings
Have a valid driver's license
Have excellent writing, presenting, and conversational skills
Are able to multitask, prioritize and manage time effectively
Are experienced in and/or have a passion for STEAM & Coding