Offer summary

Qualifications:

Five+ years of experience in SQL Server database administration and design., Proficient in T-SQL, PL/SQL, Powershell, and scripting., Degree educated or equivalent in a relevant field., Strong planning and organizational skills with excellent problem-solving abilities..

Key responsabilities:

Support the ICE database environment and oversee customer-based SQL Server implementations.

Define and implement security measures for SQL Server environments and develop backup/recovery procedures.

Provide impact analysis reports on database changes and conduct SQL database installations.

Collaborate with technical teams to resolve customer database issues and recommend best practices.

Job description

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Our 1,450+ expert professionals, headquartered in Woking, UK and Tucson, Arizona, have a shared mission to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Role Description:

Support of the ICE database environment, comprising of SQL Server instances
To work within the Delivery environment organising and overseeing all customer-based IT SQL Server implementations, developing quality processes and documentation for installation to satisfy the customer and business requirements.
Working closely with the Service Desk and development teams to solve customer SQL Server issues as required and to lead in customer database upgrades, sizing and server specification as required.
Delivering support in accordance with product lifecycle processes in accordance with the product roadmap.
To keep abreast of SQL Server products and functionality.
To work with and support Technical Sales, Sales and Bids when required to ensure accurate and timely quotations and technical specifications.

Responsibilities:

To work with and follow the guidance of the Professional Services DBA Team Lead and the Technical Services Manager.
To comply with the CliniSys codes of conduct and guidelines
Install RDBMS software and database patches (Cumulative Updates).
Define, implement, and uphold security measures for all SQL Server environments in line with approved Clinisys standards.
Develop and design SQL Server backup and recovery procedures.
Review, design and document Disaster Recovery procedures.
Provide impact analysis reports on database configuration/schema changes.
Perform SQL database installations to support the ICE software.
Recommend best practice SQL tuning.
Prepare and deliver SQL Server in-house training to other technical staff.
To work with other members of technical services on customer database issues, upgrades, sizing, tuning etc. as required and recommend any product changes.
Undertake any reasonable DBA request (Design, Sizing, tuning, upgrades, issue resolution, etc.) when directed to do so by either their direct line manager (team leader), or the head of department and execute to the best of his/her ability, working within the companies ISO processes.
To be familiar with all company processes, with a specific focus on those where that individual has direct responsibility.
Research and design database/infrastructure solutions for scalability based on business requirements.
Provide proactive monitoring of the database instances and take preventive steps (setting up alerts) to ensure high availability as business continuity.
Conduct iterative and high-performance tuning of HA and database environments throughout the product lifecycle.
To act on a consultancy basis for completing any pre-sales requirements. These may include but are not limited to:
- Review customer’s existing infrastructure in terms of Database/platform sizing and design.
- Match to contractual performance, availability, etc.
- Contribute to managing suppliers and get best value.
- Documentation requirements and configurations, e.g., Environmental reports, solutions design, etc.

Knowledge, Skills & Abilities

Skills needed to be successful:

Adaptability / flexible to changing demands
Good customer facing and problem-solving skills
Excellent verbal and written communication skills with the ability to recognise your audience’s technical understanding and level and adapt accordingly.
Committed, highly motivated individual capable to working in isolation or as a team.
Excellent problem-solving skills, with the confidence to make and stand by decisions.
Strong planning and organisational skills
Demonstrate ability to quickly learn, retain and apply business processes and terminology.
Perform effectively when presented with challenging timescales
Administration of SQL Server 2017, and above
Proficient in T-SQL, PL/SQL, Powershell and scripting.
Use of MS Office tools (to include Outlook, Word, Excel, Access, Visio, Powerpoint etc).
Physical database design

Required experience & education:

Five+ years’ experience in SQL Server database administration and design, preferably within a software solutions house.
Proven experience in implementation of high availability solutions with Microsoft SQL Server 2017 to SQL Server 2022, including windows failover cluster instances, SQL Server database mirroring, SQL Server Always-On availability groups, and transactional log shipping.
Experience of installing and configuration of SQL Server databases
Extensive SQL Server optimisation experience
Extensive experience of large-scale database design, sizing and administration on both physical and virtual platforms.
Experience in data migrations, patching and bug fix scripts.
Degree educated or equivalent

Preferred Skills and Experience: