Director, Data & Analytics

The company:

AudienceView is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. AudienceView employees share a vision to help entertainment organizations deliver exceptional experiences for people who love live events. We achieve this through innovative technology, popular media brands, effective distribution strategies and a dedicated team of experts that help create customer success every single day.

AudienceView is a legal employer in Chile that hires employees directly there. AudienceView is compliant with the Chilean payroll, benefit and vacation laws and policies. This position is open to candidates who are currently residing in Chile with a legal work status.

Why we'd want to work with you:

AudienceView is seeking a highly motivated and experienced Director of Data & Analytics to join our team. The ideal candidate will be responsible for overseeing Data Strategy, Governance, Management, as well as Analytics and Reporting efforts to support our business operations and strategic initiatives. This role requires a strong analytical mindset, excellent leadership skills, and the ability to work collaboratively across departments. 

What you’ll do: 

• Lead and manage the team in the Data and Analytics Office, providing guidance, mentorship, and performance feedback.
• Develop and implement data management strategies to ensure data governance, accuracy, integrity, and security.
• Review and assess our data solutions and create a plan to transform the company into a fully data-driven organization. 
• Oversee the collection, analysis, and reporting of data to support internal business decision-making.
• Collaborate with cross-functional teams to identify data needs and develop solutions to meet those needs.
• Develop and lead our data infrastructure to support ML, BI and AI capabilities. 
• Ensure compliance with data privacy regulations and industry standards.
• Monitor and optimize data processes to improve efficiency and effectiveness.
• Present data insights and recommendations to senior management and stakeholders.

What you’ll need: 

• Proven experience in data strategy, management, analysis, and reporting, preferably in live events, entertainment, or another highly transactional industry.
• Strong leadership and team management skills.
• Proficiency in data analysis tools and software (e.g., SQL, Python, R, Tableau).
• Experience in building and/or working with Machine Learning models, Big Data, and AI. 
• Excellent communication and presentation skills.
• Ability to work collaboratively and build strong relationships with cross-functional teams.
• Knowledge of data privacy regulations and best practices.

Why work at AudienceView:

• We’re a global leader in live events technology. As the essential partner to get live events discovered, attended, and remembered, we help our clients sell more tickets every single day.
• We’re passionate about live entertainment. AudienceView believes in the power of live events and its purpose is to ignite that passion in people around the world.
• We have amazing clients. Our exciting roster of clients includes sports, live music, and performing arts organizations
• Our employees love us. We offer excellent benefits, competitive salaries, flexible hours, remote work opportunities, and more!
• We're a remote-first company. Our remote culture allows our employees to have the flexibility to work anywhere in the country they are residing (Canada, the USA, UK, and Chile).
• Diversity and inclusion are paramount to building our culture. The data is abundantly clear that diverse teams are more successful because they offer different perspectives, increased innovation, faster problem-solving, and higher employee engagement among other benefits.
• Flexible work schedule: AudienceView empowers permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge.

How we hire - here's a brief overview of our recruitment process:

• Screening & Resume Review: Our Talent Acquisition team will evaluate all resumes and select candidates for a video screening call for 30 minutes.
• Hiring Manager Interview (45 minutes): Meet with the hiring manager to speak in detail about your relevant experience and learn more about the role.
• Meet More of the Team (30 minutes): Meet more of the team to learn about the team dynamic and expectations.
• Meet the Stakeholders (30 minutes): Meet more of the team and the stakeholders to speak further of the role and the team's hiring expectations.

Diversity and inclusion have always been at the core of our values at AudienceView. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate, and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

Disclaimer:

AudienceView does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualifications will be done face-to-face over Microsoft Teams. AudienceView does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.