Escrow Assistant at Clever Real Estate

🚀 Join Clever Real Estate

💼 Position: Escrow Assistant

🌐 Location: This will be a fully-remote position within the Fort Worth, Texas region.

💰 Compensation Total: $65k-$77k

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🏘️ About Clever

Clever Real Estate is a venture-backed real estate technology company on a mission to revolutionize the way people buy, sell, and manage real estate. We are at the forefront of innovation, combining cutting-edge technology with deep industry expertise to create seamless, efficient, and transparent real estate experiences.

We've built the leading online education platform in real estate and are rated the #2 real estate company on TrustPilot, with 3,400 five-star reviews. Our solutions have helped people save over $180 million in real estate fees. If you're looking for a high-impact role with deep ownership, brilliant teammates, and meaningful real-world impact, read on!

📢 About the Role

Reporting directly to the Sr. Director of Title and Escrow Operations, Clever Closings is looking for a dedicated Escrow Assistant to join us! This role involves managing the end-to-end process of real estate transactions, ensuring smooth and professional interactions with all parties involved. Your ability to manage the closing process efficiently will contribute significantly to Clever’s success in the real estate market.

As the first and final point of contact for customers and clients, the Escrow Assistant plays a crucial role in maintaining the company’s reputation and ensuring high levels of customer satisfaction. By maintaining professional conduct in all interactions and providing timely feedback to business leaders, the Escrow Assistant will help drive continuous improvement and uphold the company’s standards of excellence.

As an Escrow Assistant, you will be accountable for:

• Preparing and sending opening letters and “thank you” acknowledgments to all involved parties.
• Ordering title commitments and distributing them to relevant parties.
• Requesting and updating payoff/assumption statements as needed.
• Preparing receipts for all funds received from customers and/or lenders.
• Ordering wire transfers and providing wiring instructions.
• Preparing loan packages for return to lenders.
• Assisting the Closer/Escrow Officer with final policy disbursement, as directed.
• Canceling files in accordance with office procedures.
• Providing exceptional customer service by handling daily calls from lenders, buyers, attorneys, realtors, insurance companies, and other parties.

✅ Measures of Success

The ideal candidate for this role will exhibit:

• Strong Interpersonal Skills: Ability to interact effectively with clients, colleagues, and industry professionals.
• Organizational Skills: Ability to manage multiple tasks efficiently and maintain order throughout the closing process.
• Analytical Thinking: Ability to think critically and solve problems that arise during the transaction process.
• Professional Conduct: Maintain professionalism in all interactions, leaving a positive impression as the key representative of the company.

🌟 Skills / Qualifications

• Strong desire to work in a team-oriented environment
• Offer the best client experience in the industry.
• Positive attitude with extraordinary customer service, communication skills and the ability to thrive in a challenging environment where speed and accuracy are recognized and rewarded.

🏆 Ideal Experience

• 2+ years serving as Escrow Assistant or in a similar role within Title and Escrow
• Strong, demonstrated proficiency in Microsoft Suite Excel and Word
• Excellent written and oral communication
• Ability to manage multiple projects at a time and work proficiently in a fast-paced environment

💰 Compensation & Benefits

• Base compensation: $55-65k with total comp range $65-77k
• Health, dental, vision (we cover 75% of base plan), and life insurance
• Company 401k program
• Paid Time Off starting at 18 days per year that grows with tenure
• 6-12 weeks of paid parental leave
• 3 free counseling sessions and optional weekly meditation

Equal Employment Opportunity Employer Statement:

Clever Real Estate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.