Junior Credit and Collections Analyst (Poland Remote)

In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive. 

While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.

Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers. 

At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth. 

We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks.  Are you ready to join us on the journey to elevate Everywhere Work? 

· Engage with customers to ensure prompt payment of invoices and address any disputes or inquiries.

· Document payment commitments and maintain accurate records within the system.

· Identify and allocate payments, ensuring cash is posted accurately and in a timely manner.

· Collaborate with the cash application team to streamline remittance advice processes.

· Manage disputes, payment plans, and adjustments while escalating critical issues to management.

· Proactively seek solutions to improve collection processes and customer satisfaction.

· Support team initiatives and adapt workload effectively to meet departmental priorities.

· Strong communication and interpersonal skills to build relationships with customers and internal teams.

· Proven, 1-2 years, experience in collections, accounts receivable, or similar financial roles.

· Excellent problem-solving abilities with a proactive approach to identifying solutions.

· Detail-oriented mindset with the ability to manage multiple priorities effectively.

· Experience in ERP and financial software; experience with Microsoft Excel and CRM tools is considered advantage

· Able to handle customer disputes with professionalism and diplomacy.

This job posting will remain active until a qualified candidate is identified.

At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

We invite individuals of all backgrounds and abilities to apply. If you require assistance to optimize your interview experience, please contact us at recruiting@ivanti.com.

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