Cloud Software Engineer

About Platform.sh

Platform.sh is Platform-as-a-Service (PaaS) that removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.

Adopted and loved by 16,000+ developers, 7,000 customers, and for nearly a decade Platform.sh has been providing innovative capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.

We provide 24x7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.

Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

Impact of a Cloud Software Engineer

As a Cloud Software Engineer on the Images & Clustering team, you’re part of the core engineering group that builds the infrastructure our entire platform runs on. You’re responsible for the container images that power customer applications, from language runtimes to essential services. Your work ensures that every app deployed on Platform.sh has a stable, secure, and performant environment from day one.

This role sits at an intersection of low-level systems work and customer impact. You maintain and evolve the building blocks that developers rely on, keeping pace with upstream changes and ensuring users can adopt them easily. At the same time, you contribute to clustering solutions that guarantee high availability, reliability, and resilience, critical to how we deliver value as a platform.

You’re not just making sure applications run smoothly; the work you do directly helps us scale, deliver new features faster, and provide a seamless experience for developers managing complex applications at scale.

What to expect

• Improve and Maintain Container Images: Continuously enhance and optimize our suite of container images, ensuring they meet high standards of performance, reliability, and security, and providing a stable foundation for customer applications.
• Manage Clustering Solutions: Investigate and resolve clustering issues by analyzing logs and identifying solutions that ensure high availability and seamless service deployment across the platform.
• Integrate External Software Dependencies: Package third-party software for integration into our container images, ensuring compatibility and ease of use for developers deploying complex applications.
• Enhance Deployment Workflows: Manage and fine-tune GitLab CI pipelines to streamline the deployment process, improve reliability, and ensure rapid, efficient delivery of updates and new features.
• Collaborate with Cross-Functional Teams: Work closely with product, security, and infrastructure teams to ensure that container images and clustering solutions align with both company goals and customer requirements.
• Troubleshoot and Optimize Services: Identify and resolve issues in container images and clustering systems, ensuring backwards compatibility while optimizing performance and resource usage for maximum efficiency.
• Drive Innovation and Automation: Continuously seek opportunities to automate processes, improve testing coverage, and enhance deployment workflows, driving platform improvements and scalability.

What you bring

• Programming Languages: Proficiency in Python or Go is preferred. Experience with other languages is a plus, and we'd be excited to hear about your expertise.
• Linux Systems Expertise: Solid experience working with Linux systems, including configuration, performance tuning, and troubleshooting.
• Service Configuration and Management: Familiarity with running and configuring services like Redis, Elasticsearch, and other critical infrastructure components.
• Resiliency and Troubleshooting: Strong ability to troubleshoot complex system issues by analyzing traces and logs, ensuring robust and reliable systems.
• Pragmatic Problem-Solving: A practical, solution-oriented approach to complex challenges, efficiently addressing issues with effective solutions.
• Communication and Collaboration: Excellent communication skills, with the ability to engage in discussions, share knowledge, and collaborate with diverse teams and stakeholders.

Bonus Points

• Containerization: Experience with Docker, OCI images, and other containerization technologies.
• Debian Packaging: Familiarity with Debian packaging and related tools.
• CI/CD Pipelines: Experience with GitLab CI/CD pipelines for automating builds, testing, and deployment.

Where we hire

At Platform.sh, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for nearly a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada, France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Engineering)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (SVP, Engineering)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🩺 Comprehensive health coverage (CA, UK, ES, FR)

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Platform.sh, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion.

If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.