Recreation Coordinator - Part-Time

Who We Are

The USTA New England Section, one of 17 sections of the United States Tennis Association, is a 501(c)4 not-for-profit organization that serves around 22,500 members in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont. With nearly 1 million people playing tennis in New England, we are committed to offering quality recreational and competitive programs and experiences for people of all ages and abilities. We believe in the power that tennis has to facilitate, for a lifetime, more connected, healthy and social people and communities. Join us in our work and mission!

Why Work for the USTA New England?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

Purpose

The Recreation Coordinator is a part time position (scheduled to work up to 20 hours per week) that will lead the planning, administration, promotion and growth of entry-level and recreational tennis in Connecticut. This will include overseeing the Tennis in the Parks program in Connecticut, a turn-key program that USTA New England delivers in partnership with park & recreation departments and community serving organizations. USTA New England hires coaches to deliver the program, which is customer-focused, affordable, accessible, and fun introductory tennis for youth and adults. The Recreation Coordinator for Connecticut will also increase access and engagement to tennis across the state through growth of tennis in schools, social match play for youth and adults, and public facility advocacy efforts. This role focuses on building relationships with community stakeholders to promote and expand programming on public courts. The job will include, but is not limited, to the following responsibilities.

This is a remote part-time non-exempt position scheduled to work up to 20 hours per week with occasional in-person attendance required for events such as section programming, all-staff meetings, trainings, etc. If you are community-minded, organized and passionate about recreational sports, this role is for you!

The job will include, but is not limited, to the following responsibilities. 

Responsibilities

• Coordinate Tennis in the Parks (TIP) programs in Connecticut. This includes but is not limited to:
• Lead the hiring, training and onboarding of seasonal coaches.
• In partnership with the Park and Recreation Department partners, set program schedules, registration.
• Coordinate consumer marketing efforts with the Marketing Department.
• Responsible for equipment inventory and distribution for CT programs. 
• Assist with collecting player data and development of player survey, distribution and assessment of survey results for all programs.
• Execute bridge program pilot offerings and gather feedback to retain participants looking for a next step following introductory programs.
• Collaborate with other TIP managers, Coach Development Coordinator and Marketing Department on coach recruitment and marketing plans. 
• Manage the Park and Recreation youth team tennis league in the Greater Hartford area through coordination with Park and Recreation partners and coaches, scheduling, and player registration.
• Create and foster school partnerships to offer PE and afterschool programs that grow tennis across communities with a priority on TIP partner areas.
• Collaborate with the Social Play Manager to grow adult social play offerings through Match Up & Play, USTA flex leagues, social leagues, and social events.
• Support and evaluate effective advocacy tactics to maintain and improve public park facility infrastructure.
• Cultivate and manage partnerships with CT facilities, providers, and coaches.
• May attend in person or virtual USTA CT board meetings as needed.
• Attend Park and Recreation and Schools conferences in CT as needed. 
• Travel as needed throughout New England upon approval by supervisor.
• Additional tasks and projects as assigned by supervisor and the Director, Recreation & Facilities.
• Demonstrates, through actions and interactions with others, a commitment to USTA New England's purpose, mission, and values.

Requirements

• Mission and culture contributor: First and foremost - we seek someone who is committed to the mission and vision of USTA New England.
• Great organizational skills and follow-up: Someone who has a good foundation of methodical, personal organization that gives them the confidence to reach deadlines and achieve outcomes even when there are numerous other “priorities”.
• Excellent communicator: Someone who is skilled at and loves keeping everyone informed about what is going on and can do so succinctly, clearly, and compellingly. This includes written and verbal communication.
• Superstar Initiative: Someone who is self-motivated, action-oriented, and resourceful in accomplishing their work. Someone who will do whatever it takes and is meticulous about follow through. Someone who thinks ahead and is proactive in their approach to their work.
• Inclusive Collaborator: Beyond individual contributions, someone who has experience and enjoys brainstorming and working with others. They have a track record of steering, deploying, or engaging others towards specific outcomes. Someone who respects and embraces the diversity that each individual provides to the organization.
• Best in Class Customer Service: Beyond just answering questions, someone who has experience and enjoys problem solving and helping others. They have a track record of engaging others and have great conflict resolution skills. Someone who respects and embraces the diversity of everyone whom they encounter whether virtually or in person.
• Eagerness to Innovate: We don’t like to follow the status quo. We want members of our team to frequently innovate - find new ways to be more effective, explore processes and tools that reduce workload, tweak and build our programs and services through new ideas and concepts.
• Minimum qualifications:
• High school diploma or equivalent required.
• Must live in the New England Section of Vermont, Maine, New Hampshire, Rhode Island, Connecticut, Massachusetts.
• Experience with Google Suite, to include G-Mail, Google Sheets, Google Docs, Google Slides, Google Drive preferred.
• Must possess and maintain a valid driver license.
• Physical Requirements of the Job: Spend frequent time making repetitive motions; spend frequent time sitting, standing and walking; spend frequent time using your hands to handle, reach, control, or feel objects, tools, or controls. Lifting up to 25lbs with or without assistance.
• Must be able to work flexible hours including evenings and weekends.

If this is a role that interests you, please apply. We look forward to learning more about you and the unique experiences you would bring to this role.

Benefits

Flexible Work Environment with Flexible Time-Off

• Paid Sick leave, subject to USTA NE's applicable accrual and carry-over policy.
• Hybrid Work - ability to work remotely or under a hybrid work model

Professional Development

• Eligible to participate in company sponsored workplace wellness programs including personalized coaching with Boon Health.

Other Perks & Discounts

• Company Issued Laptop
• Monthly Cell Phone Stipend
• Employee Discount Program
• Access to Discounted Tennis Equipment
• Access to tickets to premier tennis events

Position FAQs

• How many hours does this position work? This role works 20 hours per week throughout the year. Flexible schedule with majority of work completed between 8am and 6pm, Monday-Friday. Some evening or weekend work will be required.
• How much does this position pay? Position is non-exempt and paid between $19.00 - $22.00 per hour. Compensation is commensurate with experience.
• Who does this position work with? The position will report to Eric Driscoll, Schools & Tennis in the Parks Manager, and work within the Director of Recreation & Facilities, Sarah Wishart.
• Does this position require travel? This position will require travel to our main office in Westborough, MA, and throughout Connecticut.
• How does USTA NE Foster and Inclusive and Equitable Workplace? We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work and where every voice is valued. While our commitment is outlined in our full statement, we recognize that building an inclusive and equitable workplace goes beyond a written statement. We are dedicated to ongoing education, fostering belonging, and cultivating a culture where everyone can thrive—both within our organization and in the communities we serve.

What does the hiring process consist of? The first step is to Apply!

1. Apply - we will be accepting applications until the position is filled. If you have questions or need to request a reasonable accommodation for the interviewing process please email carhart@newengland.usta.com.
2. Screening Interview - will be scheduled with HR. This interview will be conducted virtually through a video call.
3. First/Second Round Interviews - will be conducted by a multi-person panel, including staff members from the Recreation Department via Google Meet.
4. Final Interviews may be scheduled with the Chief Executive Officer and HR.
5. References will be checked for the final candidate(s).
6. Final Offer will be made by HR. If an offer is accepted, new hire paperwork and background check instructions will be sent electronically to the candidate for completion. Start date will be determined by mutual agreement and orientation will be scheduled once satisfactory background check results are received.