Offer summary

Qualifications:

Fluent in Slovak and proficient in English, both written and spoken., Strong communication and interpersonal skills with a focus on customer service., Previous experience in customer service or a related field is preferred., Ability to thrive in a fast-paced environment and manage multiple priorities..

Key responsabilities:

Provide outstanding customer service to Slovak-speaking clients via phone, email, and chat.

Efficiently handle inquiries and resolve issues to ensure a positive customer experience.

Document customer interactions accurately in the company’s CRM system.

Collaborate with team members to identify opportunities for service improvement.

Job description

Embrace a new adventure with Patrique Mercier Recruitment JP as a Slovak-speaking Customer Service Representative in stunning Greece! This role offers a unique opportunity for individuals passionate about customer service and living abroad, with fully paid relocation to the beautiful Mediterranean country. As a vital member of our customer service team, you will assist Slovak-speaking clients, addressing their inquiries and providing exceptional support. Enjoy the rich culture, vibrant lifestyle, and picturesque landscapes of Greece while building your career in a fast-paced environment. If you're ready for a rewarding challenge, we want to hear from you!

Responsibilities

Provide outstanding customer service to Slovak-speaking clients through various channels, including phone, email, and chat.
Efficiently handle inquiries, resolve issues, and ensure a positive customer experience at all times.
Maintain a comprehensive understanding of our products and services to deliver accurate information to customers.
Document customer interactions accurately in the company’s CRM system.
Collaborate with team members to identify opportunities for service improvement.
Participate in ongoing training and development programs to enhance your skills and knowledge.
Contribute to a positive and competitive team environment focused on customer satisfaction.

Requirements

Fluent in Slovak, both written and spoken; proficiency in English is required.
Strong communication and interpersonal skills with a dedication to customer service.
Ability to thrive in a fast-paced work environment while managing multiple priorities.
Excellent problem-solving skills and attention to detail.
Previous experience in customer service or a related field is preferred.
A proactive and adaptable approach, eager to learn and grow in a new cultural environment.

Benefits