Product Manager

ClassWallet, a leading financial technology company in the United States, is seeking to hire a Product Manager to join our team.

ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states.

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture.  As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.

About the Role:

Reporting to the Director, Product, the Product Manager oversees the development of ClassWallet products and services from start to finish. They ensure that stakeholders' voices and needs are heard and managed, in order to provide successful product delivery. The Product Manager’s main duties include determining the overall vision, direction, and features of their respective products; delivering the maximal amount of value while balancing the relative priorities of backlogged items. The Product Manager will work closely with the business team, clients, quality team members, and the product engineering team to make sure that our resources will be utilized efficiently and effectively to maximize throughput.

Job Responsibilities:

The successful candidate needs to develop a deep understanding of the ClassWallet product suites and markets. ClassWallet’s constituents are unique and the voices of our customers, partners, and internal users all need to be managed and represented in product design. To be successful in this role, the candidate needs to have:

• Experience with owning a product line, product planning, and product delivery.
• Be able to write epics and detailed user stories for the engineering, QA, and design teams to fully understand the scope of functionality and business drivers, so they can estimate and deliver with quality.
• Create wireframes and work with product design specifications.
• Break down features into stories together with the scrum master and engineering lead.
• Document use cases, requirements, and stories focused on model-driven design architecture.
• Provide regular guidance on product requirements and business priorities with daily stand-ups, grooming, and planning sessions.
• Prioritize features and define requirements for successful delivery.
• Prioritize product defects and bugs, and communicate with stakeholders.
• Advocate for the customer on the Scrum team, provide vision and direction for the Agile development team and stakeholders throughout the project.
• Effectively communicate and collaborate with all groups in the organization over the entire product development lifecycle from requirements gathering to release to rollout training.
• Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization.
• Create release notes and training material/videos.
• Have the ability to take ownership and work autonomously in a high-speed environment.

Requirements

• 1-3 years of experience with full product life cycle product management
• Bachelors in Computer Science, Business or commensurate work experience
• Dynamic problem-solving skills and a love for figuring out solutions
• Ability to work in a fast-paced environment, managing multiple products and projects simultaneously across multiple areas of the business
• Passionate about building meaningful, intuitive products
• Commitment to the continuous development of product expertise and technical knowledge
• The ability to write clear, concise internal product specifications, external communications, and training materials
• Experience with JIRA, Confluence, Lucid Chart
• CPO and CSM certification or equivalent preferred
• Experience with financial processes is a plus
• Knowledge of payment systems and rails (check, ACH, credit card, etc.) is a plus
• The ability to read basic API documentation is a plus

Benefits

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

We offer an excellent salary and benefits commensurate with experience.

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.