Global Credit Manager - Permanent - Hybrid (UK)

About our Team:

• This is an exciting opportunity to join the Global Credit Collections team situated within our Finance function.

• The Finance community is a diverse, dynamic and global team, where we champion a culture of continuous learning and growth. We are dedicated to empowering our employees with the skills and knowledge they need to excel in their roles and careers.

• As a team, we are dedicated to leading our Accounts Receivable function across multiple geographic regions. Our role involves being responsible for a large, geographically dispersed team, ensuring effective credit control, cash collections, and AR processes. We strive to drive operational perfection, process improvements, and strong collaboration with internal and external stakeholders to optimise working capital and minimise credit risk.

Could you be our new Global Credit Manager? Are you?

• A strong leader with experience of leading a Credit and Collections team within a global organisation?

• Skilled in driving process improvements and ensuring effective credit control, cash collections, and AR processes.

• Do you have excellent communication and problem-solving abilities?

• Are you detail-oriented and able to lead priorities in a fast-paced, global team?

Your new role:

• Overall responsibility for leading the Credit & Collections Department ensuring timely and efficient collections across all geographic regions.

• Responsible for ensuring staff within the Credit and Collection teams are suitably trained, developed and knowledgeable fostering a high-performing and collaborative culture.

• Act as a point of escalation for complex queries and be responsible for removing obstacles to ensure staff have the tools needed to perform tasks effectively. Fostering a high-performing and collaborative culture.

• Form a trusted partnership with the Sales, and Operations teams, ensuring alignment of Collections strategies with business objectives and needs.

• Develop and implement Collections policies, procedures, and best practices to improve cash flow and reduce outstanding debt.

• Monitor key metrics, provide insightful reporting, and proactively address risks or bottlenecks.

• Ensure compliance with financial regulations and company policies, managing credit risk effectively.

• Lead system improvements and automation initiatives to enhance AR and Collections processes.

• Provide valuable input in any future systems implementations by assessing the needs of the Credit team and championing the adoption of automation to improve efficiency and accuracy.

• Lead the annual audit by providing necessary documentation and analysis.

• Prepare detailed weekly and monthly reports analysing the ledger and evaluating the status of customer accounts.
  
  If you have a disability and need any support during the application process, please contact humanresources@sagepub.co.uk. We will respond to any requests for support in a timely manner. All qualified applicants are encouraged to apply.

A cover letter is important to us, this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position. Therefore, when applying for this role online, please upload your cover letter and CV as one document.

Applications without a cover letter may regrettably not be reviewed.

Diversity, Equity, and Inclusion

At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.  As a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.