Offer summary

Qualifications:

3+ years of experience with an ESP platform and QA-specific tasks, preferably Braze., Proficiency in JIRA, Slack, G-Suite, and CRM systems, with intermediate skills in HTML and SQL., Strong working knowledge of Google Sheets and campaign documentation practices., 2+ years in a leadership role with a proven track record of team motivation and KPI achievement..

Key responsabilities:

Host daily stand-ups to manage team workload, re-assign tasks, and review priorities.

Oversee QA of email marketing campaigns, ensuring brand alignment and technical accuracy.

Support GAs with campaign prep, documentation updates, and internal calendars.

Collaborate with cross-functional teams to execute marketing tactics across all CRM channels.

Job description

We’re looking for a detail-oriented CRM QA Lead to lead a team of QA specialists in reviewing, executing, and improving CRM campaign processes across email, push, in-app, and promo tactics. This role balances leadership, technical expertise, and strategic oversight to ensure quality, accuracy, and timely delivery of lifecycle marketing initiatives.

This is a great opportunity for someone who wants to work with a growing brand and wants continuous learning and growth during their career.

Growth Assistant benefits include:
🏠 Work-from-home setup
🎉 Paid holidays
💼 Health insurance
🏖️ PTO
📚 Training opportunities

The Schedule:

9:00 AM to 6:00 PM PST

Must-Have Qualifications:

3+ years of experience with an ESP platform and QA-specific tasks (Braze preferred)
Proficiency in JIRA, Slack, G-Suite, and CRM systems, with intermediate skills in HTML and SQL
Strong working knowledge of Google Sheets and campaign documentation practices
Experience managing campaign reviews including copy, code, and creative
2+ years in a leadership role with a proven track record of team motivation and KPI achievement

Core Tasks and Responsibilities:

Host daily stand-ups to manage team workload, re-assign tasks, and review priorities
Oversee QA of email marketing campaigns, ensuring brand alignment and technical accuracy
Support GAs with campaign prep, documentation updates, and internal calendars
Collaborate with cross-functional teams to execute marketing tactics across all CRM channels
Audit QA cases, track common errors, and support continuous improvement in processes and training materials

The Compensation: