Offer summary

Qualifications:

Proven experience with QuickBooks and healthcare billing processes., Familiarity with Electronic Health Record (EHR) systems, particularly Advanced MD or similar platforms., Strong English communication skills, both verbal and written., Experience in medical administration or healthcare support roles..

Key responsabilities:

Manage patient billing processes using QuickBooks and secure HIPAA-compliant systems.

Answer incoming calls professionally and conduct new patient intake interviews.

Process and organize patient documentation through secure electronic systems.

Coordinate new patient onboarding and paperwork.

Job description

This is a remote position.

Schedule:

20 hours/week, Flexible schedule during client business hours (9am to 5pm) Pennsylvania time

Client Timezone: Eastern Time (ET)

Client Overview

Join a growing private psychiatric practice that provides both in-person and telehealth mental health services to patients throughout the Philadelphia region. This established practice is implementing cutting-edge electronic health record systems and expanding their digital capabilities to better serve their community. As a vital member of their administrative team, you’ll play a key role in supporting mental health professionals while ensuring smooth practice operations and exceptional patient care.

Job Description

This dynamic position combines medical administration, patient coordination, and financial management responsibilities in a modern healthcare setting. You’ll utilize advanced healthcare technology platforms while providing essential support to mental health professionals and their patients. The role offers an exciting opportunity to develop expertise in US healthcare administration while working with state-of-the-art electronic health record systems and HIPAA-compliant communication platforms. As the practice grows and implements new technologies, you’ll have the opportunity to expand your skills and take on additional responsibilities.

Responsibilities

Manage patient billing processes using QuickBooks and secure HIPAA-compliant systems
Answer incoming calls professionally and conduct new patient intake interviews
Process and organize patient documentation through secure electronic systems
Create and maintain digital patient folders and filing systems
Handle secure communication through HIPAA-compliant platforms
Input and verify patient demographic information in electronic health records
Process payments and maintain accurate financial records
Coordinate new patient onboarding and paperwork
Support the implementation and maintenance of new healthcare software systems
Ensure all communications and documentation meet HIPAA compliance standards

Requirements

Proven experience with QuickBooks and healthcare billing processes
MUST HAVE WINDOWS OS COMPUTER
Familiarity with Electronic Health Record (EHR) systems, particularly Advanced MD or similar platforms
Previous experience working with US medical practices
Strong English communication skills, both verbal and written
Professional phone manner and exceptional customer service abilities
Understanding of HIPAA compliance and patient confidentiality requirements
Dedicated quiet workspace with professional environment
Reliable high-speed internet connection
Ability to work set hours during US Eastern Time business hours
Experience in medical administration or healthcare support roles
Strong attention to detail and organizational skills
Ability to maintain strict confidentiality and handle sensitive information
Comfortable with learning and adapting to new software systems