Data and Order Processing Associate . (ZR_21963_JOB)

This is a remote position.

Schedule:

• 40 hours per week
  
• Monday to Friday, 9am - 6pm PST with 1 hour unpaid break (8 paid hours per day)
  

Client Timezone: Ontario, California, USA

• Process sales orders for all customers and integrate data to Oracle Net Suite.
  
• Generate and navigate Excel spreadsheets with accurate customer information, item quantity, pricing, SKUs, and shipment details.
  
• Formulate ideas and strategies with the sales team to increase sales with customers such as Amazon, Walmart, and Home Depot.
  
• Process invoices and submit advance ship notices on customer platforms.
  
• Collaborated with purchasing managers and accounting staff to ensure all orders contain accurate data.
  
• Contact freight carriers and schedule the transportation of shipments to customer distribution centers.
  
• Create Bill of Lading documents.
  
• Manage inventory for all retailers on company and retailer platforms.
  
• Administrative office work such as scanning and filing important documents.
  
• Correspond and reply to emails about PO inquiries.
  
• Experience with Commerce Hub, Retail Link, Wayfair, AAFES and Amazon platforms a plus.
  

Requirements

• Previous experience in customer service
  
• Positive and professional demeanor
  
• Excellent written and verbal communication skills
  
• Order Processing experience (Retail, E-Commerce, and/or B2B and logistics experience) is
  
• beneficial.
  
• Business proficiency in English, written and spoken. Spanish and/or Mandarin beneficial.
  
• Must be proficient in usage of the internet and MS Office - Word, Outlook, and Excel.
  
• Experience with NetSuite beneficial.