Intern, Growth Division

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

SKILLS

Program begins June 9, 2025 and will conclude August 15, 2025

The internship will provide an overview of the respective area and allow learning in the healthcare industry. This intern will work on a variety of projects; participate in department meetings and activities. May perform duties such as gathering and organizing data to provide information for departmental special projects or reports; assist in preparing written reports; and accompany or shadow professional level employees on assignments. Assignments serve to offer practical experience and broad exposure to the functional area.

Additional duties will be determined by the department sponsor.

Purpose: Identify key company processes that impact the member from product design to post-sales activities.  

Key Skills: Process mapping, managing multiple priorities, insights to action storytelling, written and visual communication

• 3.0 overall GPA

• Must be team-oriented, possess a positive attitude and work well with others

• Strong verbal and written communication skills

• Good analytical skills

• Detail oriented

• Demonstrated initiative both independently and within a team

• Proficient in Excel, Outlook and Word

Potential Projects:  Understanding common threads connected to the post-sales process including:

• Defining the implications of product design decisions on post-Sales product understanding

• Understanding the internal processes connecting members to G.E.H.A  after the Open Season sales process including identifying bottlenecks, inefficiencies, and areas for improvement.  Focus on new to G.E.H.A members.

• Identify opportunities for automation for the above 

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal & civil background check in compliance with any applicable laws and regulations.

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan:  company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution   
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

Please note that the salary information is a general guideline only.  GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.