Professional, BI Specialist (TCF)

Job Title:

Job Description

What You’ll Be Doing

• Leading the delivery of innovative, value-adding analysis and insights across multiple campaigns to clients and internal stakeholders.
• Providing exceptional, actionable insights based on complex analytics that guide and enhance strategic account management.
• Managing relationships with stakeholders across various campaigns, ensuring coordination and alignment on project goals.
• Presenting analytical outputs to both internal and external clients, offering strategic recommendations rooted in data analysis.
• Supporting the implementation of analytical recommendations by collaborating with stakeholders to drive operational improvements.
• Working closely with Business Intelligence (BI) and Solutions Teams to design and effectively monitor opportunities by tracking advisor and customer behaviours.
• Proactively identifying and analysing trends, KPIs, and root cause analyses to uncover opportunities that improve cost efficiency and revenue generation.
   

What You’ll Need

• Advanced numeracy and analytical abilities, complemented by exceptional written and verbal communication skills.
• Strong planning, organizational, prioritization, and problem-solving skills.
• Proven experience with advanced Excel functionalities and a robust capability in data visualization tools (e.g., Power BI.,DOMO).
• Expertise in simplifying complex analytics for diverse stakeholders and presenting findings persuasively.
• Strong customer management experience, with a preference for those skilled in handling unstructured data (speech, text, and web data).
• Advanced proficiency in PowerPoint for creating compelling presentations that align with strategic insights.

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