Manager, Engineering - Omnichannel Messaging at Movable Ink

Offer summary

Qualifications:

Strong technical skills in web application development, particularly with Python Django, GraphQL, and React/TypeScript., Experience in building scalable, user-friendly interfaces and cloud platforms like Google Cloud Platform., Proven ability to lead, motivate, and mentor engineering teams while balancing high expectations with support., Excellent problem-solving skills with a focus on identifying root causes and ensuring data accuracy..

Key responsabilities:

Oversee the extension of content libraries and workflows to support various messaging channels including SMS and social media.

Lead the development and implementation of AI/ML-based content decisioning and optimization strategies.

Modify in-platform analytics to provide unified insights across all messaging channels for customers.

Mentor and guide the engineering team, ensuring alignment with high-impact projects and fostering technical growth.

Job description

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

Are you ready to lead the engineering efforts that will extend Movable Ink's AI-powered decisioning capabilities into SMS, push notifications, in-app messaging, and social media channels? This role is at the forefront of building the future of omnichannel marketing, empowering brands to deliver intelligent, personalized campaigns across multiple platforms. As the leader of this team, you’ll shape cutting-edge solutions, collaborate with cross-functional teams, and build systems that make a real impact—all while working with some of the most talented engineers in the industry.

Responsibilities:

Oversee the extension of email content library and campaign workflows to support additional channels like SMS/MMS/RCS, push notifications, in-app messaging, and social media
Extend AI-/ML-based content decisioning, send time optimization, and frequency management across all supported channels
Modify and expand in-platform analytics and instrumentation to accommodate omnichannel marketing, providing customers with unified, actionable insights across all messaging channels
Lead the recruitment, development, and mentorship of an engineering team capable of executing on these objectives
Ensure the platform continues to meet high standards of scalability, performance, and reliability
Mentor and guide the engineering team, fostering growth in technical expertise and aligning team goals with high-impact projects; collaborate with other managers and teams to align efforts

Qualifications:

Lead, motivate, and mentor a team; balance high expectations with support and empathy
Effectively lead team meetings and presentations that showcase deliverables to the organization
Identify and resolve problems quickly and adept at identifying root causes and troubleshooting data accuracy
Exemplary software development practices; clear, readable, and obvious code using language-specific idiomatic patterns, thoughtful code reviews, and appropriately thorough testing
Strong technical skills in web application development (we use Python Django, GraphQL, React/TypeScript) and building scalable, user-friendly interfaces, interface design and inter-service communication (Protocol Buffers and gRPC), cloud platforms (Google Cloud Platform), containerization (Kubernetes), deployment practices, and mobile application development frameworks (React Native, Flutter, or native iOS/Android).
Navigate and resolve disputes within the team and possess other negotiation and conflict resolution skills
Be adaptable and focus on iterative improvement–both in product and process–to help the team stay responsive to new requirements
Collaborate well with various teams, including shared execution with other product and engineering teams, as well on new product delivery with cross-functional teams (Product Enablement, Solutions, and Client Experience)

The base pay range for this position is $195,000-$235,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

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