Director Analyst -Digital Workplace – Enterprise Application Architecture and Operations - EMEA remote

 Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. A Director serves as a leader within Gartner’s Research and Advisory sector, establishing oneself as a credible voice within their designated market at local, regional and global levels. 

Qualified candidates will demonstrate significant subject matter expertise in three or more of the following areas: 

• Enterprise applications and content collaboration tools with the ability to demonstrate understanding of the business applications and opportunities in that market. Knowledge of the global landscape, and the competitive interplay between incumbents, emerging providers, disruptors and outsourcers. 

• Microsoft 365 Copilot and/or Google Gemini deployment and governance, including security, privacy, deployment planning, onboarding and training considerations. 

• Implementation and governance best practice for low-code and citizen developer automation tools such as Microsoft Power Platform, Mendix, and Outsystems. 

• Implementation experience with one or more collaboration platforms (Microsoft 365, Google Workspace, Box, Zoom, Slack or others) including governance, management and operationalization of these platforms in a variety of organizations/industries and at varying scales. 

• Cloud content collaboration provisioning and governance tools with experience using one or more of the following cloud governance vendors’ products: Avepoint, Syskit, Rencore, Powell, and others. 

• Experience with Microsoft 365 Government, for example GCC/GCC high, including features/functionality, limitations, and differences with commercial cloud versions of Microsoft 365. 

• Experience in managing and governing a Microsoft 365 multi-tenant organization or significant awareness of multi-tenant capabilities and challenges unique to multi-tenant environments. 

• Experience with meeting tools and meeting room technology including vendors such as Microsoft Teams, Cisco Webex, Slack, Zoom or others. 

• Experience in one or more Microsoft extended tool sets such as Microsoft Copilot for Microsoft 365, Microsoft Syntex, SharePoint Premium, Microsoft Viva, or Microsoft Purview. 

• Bachelor's degree or equivalent experience; Graduate degree preferred 

• 12+ years of relevant field or industry experience 

• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders 

• Strong organizational skills and ability to work under tight deadlines and produce high quality deliverables 

• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges 

• Strong communicator who can explain complex concepts concisely and simply 

• Subject matter expert comfortable presenting at large and small-scale speaking engagements 

• Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market 

• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team 

What you will do 

• Create innovative, thought provoking, and highly leveraged “must-have research” content 

• Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act 

• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward  

• Demonstrate thought leadership in establishing research positions across a team of analysts 

• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda 

• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights  

• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions 

• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings 

• Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business 

• Provide high quality and timely research content peer review and help improve research quality and insight. 

• Build credibility as an industry expert to represent Gartner research, methodology and strategy  

• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community 

• Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery 

• Be a mentor and a coach by supporting more junior team members 

• Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions 

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