Implementation Specialist I

Remote: 
Full Remote
Contract: 

Offer summary

Qualifications:

College or University Degree in Accounting, Information Technology, or equivalent professional experience., Effective verbal and written communication skills are essential., Excellent organizational skills and time management are required., Experience in the Club industry and knowledge of Jonas Club Management Software are considered assets..

Key responsabilities:

  • Configure, train, and implement the Jonas Club software both on-site and remotely.
  • Build and maintain client relations, understanding and motivating clients through integrity and trust.
  • Consult with clients to assess their needs and review their current work processes.
  • Assist clients in creating and meeting milestones while monitoring project budgeted hours.

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Pike13 https://www.pike13.com
11 - 50 Employees
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Job description

                                                                                    
Job Description: 
Implementation Specialist

Jonas Software – Club Division

POSITION

The ideal candidate will be self-motivated, independent, customer focused with the ability to set priorities. The candidate will also be a strong communicator, one who listens, and has patience and composure when dealing with clients and collaboration with colleagues in all areas of our business including software development, professional services, customer support, and sales to help ensure our Client’s needs are being fulfilled.

JOB RESPONSIBILITIES: 

  • Configure, train, and implement the Jonas Club software, both onsite and remotely, delivering quality results 

  • Build and maintain Client relations; understanding and motivating clients through integrity and trust 

  • Consult with clients and review their current work process to assess their needs 

  • Assist clients to create and meet milestones while continuing to monitor project budgeted hours 

  • Discuss requirements and explain functionality to both technical and non-technical individuals or groups 

JOB QUALIFICATIONS: 

  • College or University Degree in Accounting, Information Technology,  or equivalent professional experience 

  • Effective verbal and written communication skills 

  • Excellent organizational skills and time management 

  • Experience in the Club industry would be considered an asset 

  • Knowledge of Jonas Club Management Software would be considered an asset 

  • Must be willing to travel 50% of the time 

                                                                                    
Business Unit: 
Jonas Club USA
                                                                                    
Scheduled Weekly Hours:
40
                                                                                    
Number of Openings Available: 
2
                                                                                    
Worker Type: 
Regular
                                                                               
More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

                                                                          

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Consulting
  • Communication
  • Organizational Skills
  • Self-Motivation
  • Time Management

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