Senior Contract Specialist

Job Description

Position Title: Senior Contract Specialist

Reports To: Manager, Contracts

Department: Contracts

Work Location: United States (Remote)

Classification: Salary, Exempt

Position Summary

Under the general leadership of the Director of Contracts, the Senior Contract Specialist serves as a liaison between the Company and the Customer to streamline the contracting process by improving communication and resolving issues.  To succeed in this role, one must have a thorough understanding of corporate business rules, contract agreements, legal terminology, and laws pertaining to the business and industries the business services.  Ideal candidates are detail-oriented and excellent communicators.

Key Competencies

• Advocating for Company interests while respecting the needs of the Customer

• Serving as the primary liaison for contract request, negotiation, and approval

• Determining comprehensive contract strategy by working with staff on all levels of the company

• Sharing and clarifying contract processes, conditions, and details for the purpose of facilitating quick mutual resolutions between various parties

Key Responsibilities

• Partners with Sales staff for excellent customer relations throughout the initial stages of the contract lifecycle (i.e., request, negotiation, and approval)

• Provides advice on appropriate contract strategy

• Reviews complex contracts and prepares specialized responses for contract modifications

• Analyzes significant and/or unique contract requirements, special provisions, and terms and conditions to ensure compliance with appropriate laws, regulations, and corporate polices and business rules and communicates results

• Develops negotiation strategy and leads negotiation on complex contractual issues

• Partners with legal counsel to draft and revise changes as needed and presents revised documents to the Customer

• Identifies potential business risks posed by Customer’s contract changes

• Identifies deliverables such as reporting requirements and notifies the appropriate teams

• Tracks complex contracts against deadlines, reporting status and key issues to Director of Contracts, Contract Administration Manager, and Sales staff

• Prepares summaries of contract terms and conditions and regulatory requirements for presentation to senior management

• Assists and/or provides input into the formulation, development, or revision of operating policies, procedures, and strategies for contract lifecycle management

• Participates in continuous improvement through special projects.

• Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness and customer satisfaction.

The minimum and maximum full-time annual salaries for this role is listed below. Please note that this salary information is solely for candidates hired to perform work within this location. Experience and education refers to LanguageLine Solutions’ current salary range for this position. US Remote pay range is $75,000 - $80,000 USD.

The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Qualifications

• Bachelor’s degree from an accredited university.

• 2+ years related experience.

• Legal background preferred.

• Highly analytical with exceptional attention to detail.

• Excellent oral and written communication skills are indicative of a superior ability to interface effectively with attorneys, executives, and other internal and external stakeholders.

• Outstanding presentation and negotiation skills.

• Possesses a positive, problem-solving attitude.

• Ability to work independently with minimal direction.

• Ability to perform in a complex cross-functional business environment.

• Ability to analyze and improve business processes.

• Knowledge of contract documents and specifications.

• Knowledge of legal requirements pertaining to contracts.

• Experience working with a contract lifecycle management system a plus.

• Proficient with online meeting and web conferencing tools like GoToMeeting.

• Proficient with MS Office suite (Word, Excel, PowerPoint, Outlook).

Other Duties

Travel as required up to 10%.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Activities, duties, or responsibilities may change at any time with or without notice.

Physical Requirements

The employee will be working in a home office environment in which he/she must sit for extended periods of time in front of a computer as the main working tool.  Use of telephone with or without a headset is required.  The employee will be frequently required to see, talk, and hear.  Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus.

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at CorporateRecruiting@languageline.com

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at CorporateRecruiting@languageline.com

For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship. At this time,
Teleperformance Specialized Services Companies does not offer visa sponsorship for this position.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)