Offer summary

Qualifications:

Bachelor's degree or equivalent experience in a related field., 1 year of experience in a Sales Support Rep role., Proficient in SAP and Microsoft Office applications, including Excel, Word, and Outlook., Strong communication skills with the ability to motivate and inspire teammates..

Key responsabilities:

Facilitate timely and accurate order fulfillment while providing high-level customer service.

Assist in training and development of staff and respond to teammates' questions.

Communicate team status and issues to management and identify process improvement opportunities.

Hold quarterly team meetings to celebrate victories and discuss issues.

Job description

BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR

For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms. Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it.

WORK TYPE: Remote

LOCATION: United States

COMPENSATION:The pay rate for this job is $22.00 per hour.

HOW YOU WILL MAKE AN IMPACT:

Execute the support necessary to facilitate timely and accurate order fulfillment and provide a high level of customer service for Field Sales Pros. Provide guidance to teammates with daily questions and issues, while encouraging a positive work environment.

WHAT YOU WILL DO

Still perform all necessary functions that a Sales Support Rep provides daily.
Demonstrate high proficiency of SAP.
Strong outgoing personality with a passion for helping teammates.
Assist in training and staff development.
Detail oriented with strong multi-tasking abilities.
Proficient in Microsoft office applications, TEAMS, Excel, Word and Outlook.
Respond to questions from teammates to provide solutions and resolve issues.
Communicate team status and team issues to management as necessary.
Identify and participate in process improvement opportunities for teammates.
Hold quarterly Team meetings, or when necessary, for communication to celebrate team victories, discuss issues, and/or get suggestions from teammates.
Support and adhere to all company policies, procedures, and guidelines.

QUALIFICATIONS:

KNOWLEDGE/SKILLS/ABILITIES

Proficient in SAP and Microsoft office applications.
Understanding of Sales Support Rep roles and responsibilities.
Strong communication skills, able to solve problems and make decisions with confidence.
Motivate and inspire teammates.
Think like an owner and use critical/strategic thinking when making decisions.
Lead by example, adaptability in changes, and keeping a positive mindset.

EDUCATION/EXPERIENCE

1 year in Sales Support Rep role

PHYSICAL REQUIREMENTS

The physical demands that are described as required are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a home office environment.

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

OUR VALUES

Service - We lead with heart. We champion community.

Passion - We love what we do. It fuels our purpose.

Integrity - We do what we promise. We own our actions and decisions.

Respect - We earn it by giving it. Because everyone deserves it.

Innovation - We never stop striving to be better. For ourselves and our community.

Transparency - We are committed to openness and honesty in everything we do.

OUR BENEFITS

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

Comprehensive Health Care Benefits
HSA Employer Contribution/ FSA Opportunities
Wellbeing Program
401(k) plan with company matching
Company paid Life, AD&D, and Short-Term Disability
Generous My Time Off & Paid Holidays
Varsity Brands Ownership Program
Employee Resource Groups
St. Jude Partnership & Volunteer Opportunities
Employee Perks including discounts on personal apparel and equipment!

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.

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