Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
We are looking for an Administration Specialist who leads with the strong support of their team, participates in leadership opportunities, and contributes to exceeding team goals, all while committing to the support functions of the greater sales and operations organizations. Using empathy, listening skills and product knowledge to deliver operations and executional excellence.
The right candidate must have a high work ethic, motivation to work with conflicting and changing priorities, establish and maintain cooperative working relationships, handle increased pressure, and lead with dignity and integrity. They will critically think through areas of opportunity and prioritize tasks effectively as a team player.
Job Specifications:
- Expected Pay Range: $22.00 - $25.00 / hour
- Shift & Schedule Availability: Full Time, Year Round
- Skill Level: Advanced
- Other Specifics: Remote
Job Responsibilities:
- Provide superior service to internal and external guests at all times
- Assist in all administrative duties as needed
- Evaluate and resolve issues with critical thought and independence
- Ability to be flexible to ever changing needs and responsibilities
- Support ticket & chatter requests and lead catch responsibilities
- Enter data quickly and accurately
- Lead and contribute to projects
- Prepare professional communications for internal and external stakeholders
- Effectively use resources to provide overall administrative duties
- Expectation to embrace leadership development
- Assist in setting up and executing internal and external trainings
- Achieve and exceed team and individual goals, which include revenue and competency targets
- Other duties and support of other departments may be required
- Contribute to the health and strength of dynamic team culture
- Embrace and contribute to an Enterprise-wide culture of leadership
- Other duties as assigned
Job Requirements:
- High School Diploma or equivalent
- Proven success in a similar role and environment.
- Experience in any of the following: hospitality-related fields, sales, reservations, front office
- Minimum of 2 years of relevant experience, or a combination of education and experience from which comparable knowledge and skills are acquired
- Proficiency with Microsoft Office Suite (Outlook, Teams, Work Excel, PowerPoint) and SharePoint
- Experience within Delphi FDC (training will be provided to the right candidate)
- Proficient in both spoken and written English
- Ability to consistently manage multiple priorities
- Positive, energetic and enthusiastic attitude
- Ability to make decisions independently
- Highly organized with strong time management instincts
- Accurate attention to detail at all times
- Professional communication skills
- Able to partner and work with a wide range of stakeholders
- Perform well under pressure in a fast-paced environment
- Company-use IT Technology Kits are provided for job requirements of corporate remote employees. Any additional items will be at employees’ expense.
- IT Technology Kits include:
- Dell laptop and charger
- Wireless mouse
- Headset
- Vail Resorts branded backpack
The expected Total Compensation for this role is $22.00 - $25.00. Individual compensation decisions are based on a variety of factors.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 507938
Reference Date: 04/08/2025
Job Code Function: Reservations
