Career Opportunities: Service Operations Specialist II (DQ) Sun - Thurs 8:00a - 4:30p CDT (19955)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

High School Graduate or GED required., 1+ years of experience in a general office setting., Proficiency in PC use and ability to navigate multiple screens and programs., Strong organizational skills and attention to detail..

Key responsabilities:

  • Audit driver qualification documents and drug & alcohol information for clients.
  • Identify discrepancies and enter information into applicable systems.
  • Collaborate with Client Service Specialists to validate client information.
  • Maintain knowledge of local, state, and federal regulations related to service offerings.

J. J. Keller & Associates, Inc. logo
J. J. Keller & Associates, Inc. Large https://www.jjkeller.com/
1001 - 5000 Employees
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Job description

 

 Requisition #: 19955
Functional Area:  Audit/Risk/Compliance; Office/Clerical
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in City listed above #LI-Remote
Work Hours:  Sun - Thurs 8:00a - 4:30p CDT

Position Summary

Working Hours: Sunday - Thursday, 8 a.m. - 4:30 p.m. CDT after six weeks of training Monday - Friday, 8 a.m. - 4:30 p.m. CDT

 

Join our Managed Services team at J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive, ethical and remote-friendly culture, with 60% of our associates working from home.

 

J. J. Keller has a REMOTE - Office Operations opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. Our internal team of 400+ compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. Given the fast growth in this department, we’ve had a successful track record of seeing associates join this team and continue to grow in their careers with the company.

Benefits and Perks
  • $18/hour 
  • 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday 
  • Annual Reviews + Merit Increases + Quarterly Bonus Program
  • New Hire On-the-Job Training
  • Career Growth Opportunities
  • Medical + Dental + Vision Insurance
Job Responsibilities
  • Audits driver qualification documents and drug & alcohol information for clients.
  • Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
  • Works with Client Service Specialists to obtain and/or validate client information.  Updates information in all applicable systems.
  • Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings. 
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.  Adheres to the department's data security policies pertaining to Personal Identification Information.
Qualifications

Experience/Education:

  • High School Graduate or General Education Degree (GED).
  • 1+ years of experience in a general office setting.
    • In lieu, will consider a combination of experience and post-secondary education.
  • Experience in highly regulated industry a plus or ability to learn complex regulatory standards.

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. 
  • Strong organizational skills and attention to detail.
Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. 

We Protect People & The Businesses They Run™

 

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

 

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

 

J. J. Keller Career Stories:  Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

 

J. J. Keller Earns 8th Great Place to Work Certification™:  Click HERE to find out what makes J. J. Keller great.

 

J. J. Keller Certified as a Top 100 Most Loved Workplace® in America:  Click HERE to find out why our associates LOVE working at J. J. Keller.

 

2024 Top Company for Women to Work for in Transportation:  Click HERE to learn more about this prestigious recognition.


J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply):  Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $18.00 to $18.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

 

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

 

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

 

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

 

Required profile

Experience

Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Organizational Skills
  • Detail Oriented

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