👋 Hi, I’m Ali - Director of HR, and I’m searching for a driven and detail-oriented HR Generalist to join our small-but-mighty team. The ideal fit is someone who is proactive and resourceful with a strong understanding of HR best practices and a passion for fostering a positive and productive work environment.

As an HR Generalist at Dwolla, you’ll have the opportunity to work in every aspect of HR. This includes, but is not limited to, employee onboarding and offboarding, running payroll, benefits and FMLA administration, administering training and more! You can expect to spend about 80% of your time on administrative tasks (answering daily questions from employees, inputting data and running reports, etc) and about 20% of your time on project-based work (benefits open enrollment, annual performance review set-up and execution, audits, etc).

Qualities of HR Generalists Who Thrive in This Role

🗣️ You have excellent communication skills (interpersonal, written, verbal, facilitation and presentation…this role does it all!)

🤝 You enjoy working cross-functionally in a collaborative and inclusive environment

✨ You’re experienced in (or eager to learn about) using AI tools to streamline processes, reduce errors and/or efficiently manage your workflow

😊 You are humble and kind in your approach and understand that everyone in the room has unique skills to offer

What else is expected of an HR Generalist at Dwolla?

Manage employee onboarding and offboarding activities

Help maintain HR and employee data, ensuring the accuracy, integrity and confidentiality of the data in the human resources systems

Partner with Finance team to execute company payroll, ensuring accurate administration and timely processing

Assist with all benefits activities, including new hire enrollment, annual open enrollment, and benefits-related questions/changes/issues throughout the plan year

Provide daily HR business partner support to the organization, responding timely to employees' HR needs

Be the main point of contact for FMLA administration by gathering information, preparing paperwork, and other activities to support the process

Assist with the administration of performance management cycles

Help facilitate performance discussions between leaders and team members and assist with conflict resolution and disciplinary actions, ensuring compliance with company policies when necessary

Recommends new approaches, policies, and procedures to continually improve the efficiency of the department and services performed

Assist with conducting employee engagement surveys, including analyses of the data

Help execute compensation strategies and framework

Assist with HR audits and compliance reviews

Assist in strategic planning for company culture and events by evaluating team feedback, proposing event plans and helping execute final plans

Help lead company-wide trainings on a variety of HR topics throughout the year

Assist in the rotation of retrieving company mail and distributing accordingly

When needed, assist the Talent Recruiter with various recruiting and hiring activities, including: posting roles, conducting interviews, scheduling interviews with hiring team, and communication/planning with hiring managers

Ad hoc business projects and other duties as assigned

Preferred Skills and Experience

Two or more years of proven work experience in human resources job discipline

Bachelor’s degree in human resources, business or related discipline

Strong project management and organization skills, with the ability to manage several priorities concurrently and meet deadlines with accuracy

Ability to maintain confidentiality and handle sensitive information

Exceptional communication skills, with the ability to interact with all levels of management and staff

Proven experience navigating HRIS systems and benefits portals

Proficiency with Google Suite (Gmail, Sheets, etc) and Microsoft Excel a bonus

Strong attention to detail with exceptional internal customer service skills

When you join the Dwolla team, you get these great perks:

⭐ Unlimited Paid Time Off (with a mandatory PTO minimum of 5 days every 4 months 😎)

⭐ 12 weeks paid parental leave

⭐ Medical, dental and vision insurance (Health plan options include FSA & HSA options and more…)

⭐ Stock options

⭐ 401k (with 4% company match)

⭐ Long-term disability insurance

⭐ Life insurance

Our Remote-First Workspace

⭐ Our employees can work from anywhere in the US or from our Des Moines office.

⭐ You can move anywhere in the US and your compensation won’t change.

⭐ Combined with our unlimited PTO, you have the flexibility to enjoy the laptop lifestyle and balance work while traveling.

⭐ We actively support a healthy remote-first company culture by frequently providing both in-person and virtual opportunities for collaboration with co-workers.

⭐ We never miss a beat… by working both synchronously and asynchronously in our day-to-day interactions we’re able to stay full-steam ahead.

⭐ Remote-first home office stipend (and paid parking for our office-loving employees)

❗**Please note: While we support a remote-first work environment, we are currently only able to offer employment to candidates who live in the United States

**Some Fine Print**

At Dwolla, we value diversity and hold the core belief that the best teams are built by the inclusion of diverse ideas, experiences, and people. If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact Katie Spellman (Talent Recruiter) at kspellman@dwolla.com and let us know the nature of your request. If offered this position, you will be asked to complete an employment and credit verification authorization form (which allows us to run a background check) as part of our employment process. By submitting this application, you agree that Dwolla may share applicant information with a third party for communication services.

Beware of Hiring Scams: Be wary of fraudulent job postings or communications claiming to be from Dwolla. We will never ask for payment, credit card details, or sensitive personal information (like your social security number or bank details) during our comprehensive interview process. We do not conduct interviews via text message or instant messaging apps. If you are contacted by someone claiming to represent Dwolla attempting to conduct the hiring process through text message or instant messaging apps, it is a scam. All interviews, communications, and legitimate job offers will be initiated through official company channels and verifiable @dwolla.com email addresses. If you suspect a scam, please do not engage and report it to kspellman@dwolla.com.

HR Generalist

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