Director, Strategic Sales Expert, Healthcare Financial Solutions

The Director, Strategic Sales Expert, leads a team of sales professionals to drive revenue growth and market penetration for Inmar's Healthcare Financial Solutions. This role demands a strategic and results-oriented leader with a deep understanding of the healthcare revenue cycle and financial technology solutions. The Director will provide expert guidance and mentorship to achieve relevant individual, team, and organizational targets, working cross-functionally with product, client excellence and marketing to develop and execute strategic sales initiatives that align with market trends and client needs.  

Primary Accountabilities: 

Leadership (40%)

• Develop and implement a comprehensive sales strategy for Inmar's Healthcare Financial Solutions, encompassing market analysis, target segmentation, and competitive positioning.    

• Lead the development and execution of sales plans, in collaboration with sales leaders, ensuring alignment with overall revenue targets and market expansion goals.    

• Identify and pursue new market opportunities, leveraging industry knowledge and client relationships to expand Inmar's footprint in the healthcare financial solutions space.    

• Lead a team of sales operations analysts to model, analyze, and report data for sales executives and cross-functional peers.

• Provide coaching and mentorship to sales professionals, supporting their development and success.

• Lead the evaluation and implementation of AI tools to enhance sales processes and effectiveness.

Influence (40%)

• Collaborate with product and marketing teams to ensure solutions are aligned with market needs and effectively positioned to drive sales growth.    

• Partner with sales leaders to enable them to drive their teams to improve pipeline management, identify white space areas, and achieve better sales performance.

• Establish a trusted/strategic advisor relationship with clients and continue to drive value of our products throughout the client relationship

• Provide expert guidance and support to sales professionals in conducting complex sales discovery, solution demonstrations, value propositions and client presentations.    

• Build executive level relationships across the industry, including new markets, while providing strategy on how our products lead to our client's success 

• Contribute to thought leadership initiatives, representing Inmar at industry events, webinars, and publications.    

• Provide expert customer insight to product teams on innovation and improvement opportunities for user experience, product features, and customer engagement processes to ensure rapid adoption, greater usage, and high renewal and referral rates 

• Lead the development of well-defined B2B sales processes and best practices, ensuring clarity and consistency through the creation and maintenance of comprehensive Standard Operating Procedures (SOPs).   

• Champion Inmar's Beliefs, Standards, and Values, fostering a positive and inclusive workplace culture.   

Strategic and Analytical (20%)

• Monitor and analyze sales performance metrics, identifying trends, challenges, and opportunities for improvement.

• Participate in strategic deal teams, providing expertise and support to secure key accounts.

• Stay abreast of industry trends, regulatory changes, and emerging technologies impacting the healthcare revenue cycle.

Required Qualifications:

• Bachelor’s degree in Business, Finance, Healthcare Administration, or a related field (or equivalent experience).
• 5+ years of experience in a solutions-focused role, within the healthcare industry, with a strong emphasis on revenue cycle management, financial technology, or pharmacy operations.    
• Proven track record of success in leading and developing high-performing sales teams.    
• Deep understanding of healthcare revenue cycle processes, payer contracts, claims adjudication, audit management, and reimbursement models.    
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport and credibility with diverse audiences.    
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.    
• Proficiency in Salesforce CRM and other sales tools.    
• Ability to travel up to 25% to support sales activities and client engagements.

Preferred Qualifications:

• Familiarity with PBM relationships and contracts, and payer audit requirements in the pharmacy sector.
• Experience working with financial or analytics tools used in revenue cycle management.
• Knowledge of emerging trends in pharmacy technology and reimbursement, such as AI-driven analytics or value-based contracting.

Individual Competencies:

• Teamwork:  Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.
• Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
• Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
• Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
• Communication:  Giving and receiving messages and information in written, oral, and visual formats concisely for a complete understanding of meaning and intent.
• Collaboration: Works collaboratively with others to achieve group goals and objectives.

Leadership Competencies

• Coaching: Guides, develops, empowers, and motivates associates to meet the organization's goals while preparing the team to win.
• Building Collaborative Teams: Builds productive and cooperative relationships to facilitate team effectiveness through the understanding and utilization of individual strengths, behaviors, and personalities to achieve team goals and organizational success.
• Vision and Strategy: Takes a long-term view and builds a shared vision with others while positioning the organization for future success by identifying new opportunities, formulating objectives and priorities, and implementing plans consistent with the long-term interest of the organization in a global environment.
• Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.
• Influence: Persuades or convinces others to support an idea, agenda, or direction through establishing credibility, using data and facts for support, directly addressing a person's concerns or issues, and making connections while wielding power and authority in an effective and fair manner.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

While performing the duties of this job, the associate is:  

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
• Occasionally required to stand, kneel or stoop and lift and/or move up to 25 pounds.
• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
• Occasionally required to remain in a stationary position.

As an Inmar Associate, you:

• Champion Inmar’s Beliefs, Standards and Values fostering a positive, inclusive and high-performing workplace culture.
• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. 
• Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. 
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results. 
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 
• Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

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We are an Equal Opportunity Employer, including disability/vets.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.