Associate Benefit Advisor

Join us in creating a better way!

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. 

Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.

What you’ll do:

As an Associate Benefit Advisor, you will guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage. You will listen, consult, and advise clients over the phone on their health insurance options. We partner with top national and regional health insurance companies, so you will have the ability to ensure customers get the right coverage for their situation.

Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam. With the remaining six weeks of training, we will get you up and running quickly!

Who you are:

· You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license

· You have previous sales experience or a passion for learning and growing in a sales role

· You have strong technology skills; you can easily navigate between multiple systems

· You are coachable and teachable

· You have a high level of integrity and customer focus

· You align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions

What you should know:

As part of the eHealth application process, you will be required to complete an online assessment after completing the application. The assessment is required to move forward to the interview process.

This is a sales role within a call center environment. You will spend your work day on the phone answering calls from beneficiaries. Your calls will be recorded and monitored. Occasionally, you may be required to make outbound calls to follow up on leads. You will be required to meet daily sales metrics and goals. To be successful in this role you need to have good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone.

· Hours: Must be able to work 5:00 AM-6:00 PM PST, including weekends as needed. Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th.

· Licensing: Our Associate Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment to or terminate the employment of any applicant or employee for whom the results of the background checks prevent or adversely affect licensing or certification.

What we offer:

· Competitive base pay plus uncapped commission incentives

· Paid training

· Ongoing support and resources

· Comprehensive benefit offerings including but not limited to medical benefits, paid time off, 401k, tuition reimbursement and more

NOTE: As a licensed position working within a regulated industry, all Associate Benefit Advisors must undergo extensive background checks that will include criminal background and credit history reports.
eHealth may deny employment to or terminate the employment of any applicant or employee for whom
the results of the background checks prevent or adversely affect licensing or certification.

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The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees’ personal and professional wellness.

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Hourly Pay Rate -20.00 USD Hourly

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Annual Commission Target -$23,400

eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.