Professional Services Interface Consultant Lead

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

The Team Leader (TL) will provide direct supervision to a team of Implementation Business Analysts in their region.

The individual assigned to this Team Leader role will support BAs, provide training and mentoring to the team and will help develop BA talent to support Business growth.

The TL is expected to cultivate a culture of professionalism and high performance with the team.

This first-level supervisory position plays a critical role delivering productivity, quality and Project Stakeholder satisfaction with regards to the BA Technical solutions for Global Implementation projects.

The TL will proactively review project weekly objectives and will ensure team members complete project milestones on time and within performance standards.

Responsibilities:

• Establish a ‘high performance’ culture, coaching Business Analysts (BA) where necessary on work methods and by modelling a high level of personal accountability and goal achievement.

• Foster a positive team environment, ensure collaboration between team members within the team and with colleagues in other departments, actively work with Management to identify challenges to balance capacity / demand within the team.

• Promote “best practice execution” by analysing current processes/procedures, identifying new methods, and documenting via process maps and desktop procedures.

• Foster strong working relationships with the global Operations Teams by ensuring the team deliverables are high quality and aligned to the standards of the Operations process requirements.

• Develop exceptional talent, through proactive recruiting plans, careful employee development plans, and timely succession planning maps.

• Set clear objectives and goals, monitor the individual performance, identifying deficiencies in skill sets to improve training and the overall development of Safeguard Global talent.

• Collaborate with Regional Managers and other Global Implementation Team Leaders to organise the team and its workload.

• Ensure all projects have sufficient resources to cover for holidays, absences and/or peak processes during the project schedule.

• Ensure each team member understands his/her responsibilities for compliance and audit (including SOC1 requirements), and verify that audit documents are completed routinely.

• Address client issues or complaints as they arise, and escalate in a timely fashion if necessary.

Skills required:

• Global Payroll knowledge or experience a distinct advantage

• A thorough understanding of data flow, relationships and movement into and out of different systems

• Excellent communication skills both written and verbal; with the ability to communicate effectively and professionally at all levels.

• Strong client management/ relationship building skills.

• Organizational and time-management skills

• PC skills especially MS excel for reporting

• Needs to operate in a structured and organised way

• Is an influencer; understands the drivers for change and able to state case clearly and influence others.

• Aptitude for analytical thinking in creating solutions.

• A proven organiser; must be able to prioritise personal workloads and help others do the same.

• Tenacious; will work diligently through to completion of task, whilst remaining objective.

• Must be able to work in harmony with other team members and use own initiative for broadening own expertise and experience.

• Be calm under pressure.

• Bi-lingual in EMEA language (Spanish, German, French, etc.) helpful

Experience required:

• Three to six (or more) years of global implementation experience in Payroll/ HR/ Project management

• Exposure to and understanding of the operation of HR / Payroll, Finance and Treasury systems

• Able to demonstrate a mature understanding and flexible approach to the sales and service delivery environments of the commercial operation on the business

• Understanding of ISO / SOX compliance

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com, @paygroup.com and @safeguardglobal.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.